Dairy Queen Grill & Chill

3.9
561 reviews
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Business Details

100 N Plaza Dr, Nicholasville, KY
40356-2510, United States
(859) 887-0517
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
100 N Plaza Dr, Nicholasville, KY
40356-2510, United States

Hours

Reviews

3.9
561 reviews
5 stars
274
4 stars
111
3 stars
75
2 stars
25
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff, leading to a frustrating experience.

Food Quality

Several reviews mentioned poor food quality, including incorrect orders, stale items, and inadequate portion sizes.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Inconsistent Experience

While some customers had good experiences, many others reported repeated issues, suggesting inconsistency in service and food quality.
  • RB
    Rachel Becknell
    Jan 1, 2026
    1.0
    Went at 10 when everywhere says they close at 11 and they told us that they were closed. Seems as though the workers just didnā€™t wanna do their job. Very disappointing!
  • L1
    LYVE 1992
    Nov 21, 2025
    1.0
    Not sure why Nicholasville has two dairy Queens when one of them always has issues. Went through the drive-thru I was the only person there, ordered the four piece tossed wing barbeque with onion rings. Go to the window and paid and they asked me to pull around front. Waited for 20 minutes before going inside and asking where my food was. They acted as if the order didn't exist and even though they had 5 employees working at the time they were all just standing around. Machine was out of ice in the lobby and an older gentleman stood and waited for at least 10 minutes before he was even acknowledged. That place is a joke!!
  • HL
    Harmony Lovee
    Nov 20, 2025
    1.0
    Terrible service!! They are super stingy with blizzard ingredients. My husband went to pick us up blizzards and both barely had any blizzard cookie/sprinkles or icing pieces in it after the first layer & we got mediums! So a whole bunch of vanilla ice cream is what they gave us. Waste or money, FALSE ADVERTISING PRODUCTS! For what they charge the ingredients should be mixed all the way through!!! Very Disappointed!!! šŸ˜”
  • BB
    Brittany Baker
    Nov 17, 2025
    1.0
    This was the worst experience that I've ever had at Dairy Queen in my life. Not only were the employees really rude but The banana splits that we bought were horrible. The bananas were old, there was barely any ice cream and hardly no whip cream. I asked for extra cocoa fudge and got charged for it but they didn't put any extra fudge in at all. I will not be going back to this Dairy Queen again
  • CA
    Christi Assahle
    Nov 13, 2025
    5.0
    Didnt go in. Drive thru only. In my past experiences with this DQ, I've never had an issue. They are always very friendly .
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Nicholasville, KY?

Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM on most days, with extended hours until 11:00 PM on Thursdays and Fridays. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).

Where is Dairy Queen Grill & Chill located in Nicholasville?

It is located at 100 N Plaza Dr, Nicholasville, KY 40356-2510, USA.