Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
239 reviews
5 stars
114
4 stars
60
3 stars
26
2 stars
11
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or dismissive staff, with some experiencing long wait times and incorrect orders.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold, old, or poorly prepared items.
Cleanliness
Customers noted cleanliness issues in the dining area and food preparation areas, with some describing the restaurant as dirty.
Positive Experiences
Despite the negative feedback, some customers praised the fast service, friendly staff, and enjoyed specific menu items.
- DBDonnie BrockmanDec 18, 20252.012/18/25 this is the 2nd time this week that we have visited this Brannon crossing location in the evenings and the food was not edible both times. The potato cakes where hard as a rock and the meat was very dry. We eat Arby's at least twice a week but I believe we'll be visiting the tatescreek rd location for a while. That location has never disappointed us. The Brannon crossing location is just more convenient for us.
- BDBrian DownsDec 13, 20252.0They forgot part of the order for my daughter. After I called they only gave me an option to come back for the food. Once I did go back the lady who handed me my food told me I was mistaken that she gave it to me. I asked why it was so hard to make sure before an order was handed to anyone that each item couldn’t be verified in the bag and got no response other than they were short staffed. I did only see 3 people there but if it’s that bad shut the doors and be done. Don’t cheat your customers out of food they paid for!!!
- JWjulie weaverOct 2, 20254.0Realizing it was late the girl taking order at window was very short and impersonal
- CTCory TibbittsAug 23, 20255.0Go hot fresh good food fast.