Arby's

Reviews

• ME

  Maria Etherington

  Feb 28, 2026
  1.0
  Food really sucked tonight. My husband was told that they no longer put crispy onions on the Smokehouse Brisket. The receipt said we asked for no crispy onions. Most of the cheese was on the side of the box. And the sandwich was COLD! So cold!!
• DB

  Donnie Brockman

  Dec 18, 2025
  2.0
  12/18/25 this is the 2nd time this week that we have visited this Brannon crossing location in the evenings and the food was not edible both times. The potato cakes where hard as a rock and the meat was very dry. We eat Arby's at least twice a week but I believe we'll be visiting the tatescreek rd location for a while. That location has never disappointed us. The Brannon crossing location is just more convenient for us.
• BD

  Brian Downs

  Dec 13, 2025
  2.0
  They forgot part of the order for my daughter. After I called they only gave me an option to come back for the food. Once I did go back the lady who handed me my food told me I was mistaken that she gave it to me. I asked why it was so hard to make sure before an order was handed to anyone that each item couldn’t be verified in the bag and got no response other than they were short staffed. I did only see 3 people there but if it’s that bad shut the doors and be done. Don’t cheat your customers out of food they paid for!!!
• JW

  julie weaver

  Oct 2, 2025
  4.0
  Realizing it was late the girl taking order at window was very short and impersonal
• JJ

  Jenn

  Feb 9, 2021
  5.0
  3/22/22 Spot on service & hot fresh food