Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,401 reviews
5 stars
629
4 stars
351
3 stars
224
2 stars
56
1 star
141
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with missing items and incorrect orders, leading to frustration.
Customer Service
Service quality varied significantly, with some staff being friendly while others were rude or dismissive.
Food Quality
Several reviews mentioned food being served cold or improperly cooked, impacting overall satisfaction.
Cleanliness
Concerns were raised about cleanliness in the dining area and bathrooms, with some customers noting unsanitary conditions.
Speed of Service
Customers frequently complained about slow service, particularly during busy hours.
- CSCrystal SmithsonDec 20, 20251.0Every single time I go through the drive-through I have to stop my car and make sure everything is in the bag because there’s always something missing. It’s completely ridiculous.
- ABAlisha BurnettDec 14, 20251.0Forgets all condiments- you call and they act like they don’t know how to “make it right” Ida was passive aggressive and has 0 customer service instinct. Already had to go back around for one missing thing and then, get home and have even more items missing. It’s snowing and I have the flu so of course I will not be going back for the missing items.
- MJM JDec 1, 20251.0Went inside during evening rush hour. No one in line inside. Waited several minutes with employees walking by not saying anything. A lady leaving her shift tried to get the manager’s attention that there was a customer waiting and they blew her off. I left. Will have to cross this Wendy’s off of my list.
- KRKelsey ReynoldsNov 30, 20255.0we visit this wendy’s often but on late nights the man at the window, kevin, is awesome. always kind, sweet, and always funny. love that man lol getting fast food from a cool person always makes it taste better tbh
- NANathaniel AdamsNov 22, 20251.0Every time I go through the drive through I ask for ketchup for my fries, and every time they don’t give me ketchup or even ask. Who eats plain fries? Nobody. Just throw some ketchup in every damn bag, no questions asked.
Frequently Asked Questions About Wendy's
Is Newport #210 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 57 Carothers Rd, Newport, KY currently open?
Yes! This Wendy's location is open daily from 6:00 AM to 3:00 AM.
What are the drive-through hours for this Wendy's?
The drive-through is open every day from 6:00 AM to 3:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here. You can order from a selection of breakfast combos, sandwiches, coffee, and sides.
How can I place an order online or through a mobile app?
You can order on Wendy's app or at order.wendys.com, selecting this location for pickup or delivery if available.
What payment methods are accepted at Wendy's in Newport, KY?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at this Wendy's?
They serve breakfast, lunch, and dinner every day.
How can I contact this Wendy's location for feedback or questions?
You can call (859) 491-4103 or visit their Contact page online. There's also a customer satisfaction survey available linked to your receipt.
Are there other fast food restaurants near Wendy's at 57 Carothers Rd?
Yes, nearby you will find Taco Bell and Skyline Chili, offering more dining options.
What nearby services are available if I visit Wendy's at this location?
Nearby services include Opticare Vision Centers and America’s Best Contacts & Eyeglasses if you need eye care, as well as U.S. Bank ATM for quick cash access.
Are there any nearby automotive-related businesses close to Wendy's?
Yes, Firestone Complete Auto Care, Valvoline Instant Oil Change, and AAA Bob Sumerel Tire and Service are located nearby if you need car maintenance.