Business Details
About
Fast Food RestaurantDiner
What can we make for you today? We know that you're here because you want something a little bit (ok, a lot) different, and that's what we do best. Our Melts & Soups & Salads are the perfect union of unique flavor combinations and familiar comfort foods that hit the spot, every time. Everything we bring together results in something incredible made possible by the power of "&."
Location
Hours
Reviews
4.1
1,155 reviews
5 stars
608
4 stars
276
3 stars
124
2 stars
65
1 star
82
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with the food, with some praising the grilled cheese and tomato soup while others criticized the mac and cheese and overall portion sizes.
Service Issues
Several reviews highlighted poor service, including rude staff and long wait times, which negatively impacted the dining experience.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms, which detracted from their overall experience.
Staff Friendliness
While some customers praised specific staff members for their friendliness and helpfulness, others reported negative interactions with employees.
- MHMatthew Hughes4 days ago4.0I wanted to check out Tom & Chee for years when we lived in Cincinnati, but we never made it to the restaurant until we returned on a frigid winter day in December 2025. I love the concept. I know people really like their food, but I was under-impressed. I guess my expectations were more than what was delivered. The ambiance is not warm. It's kind of industrial and very casual. I am sure the blowing wind and 4⁰ temperature outside added to the coldness of the space. You order your food at a counter and they deliver it to your table. My wife and I both went with a Pick 2 and chose the half sandwich and soup option. I had The Italian Melt and the Creamy Tomato Soup. She had the Bacon Fig and Goat (cheese) and Classic Tomato Soup Both sandwiches were good, I probably should have gone with a full sandwich, it was only four bites (maybe five for a normal person). My wife's handheld, also known as the BFG, was wonderful with the goat cheese melting perfectly with the bacon, sautéed onions, fig preserves and mozzarella cheese. Best part of the meal. My creamy tomato soup was a trainwreck. First, it was lukewarm, not what I needed on a freezing cold day. Second, it was not creamy, and the tomato taste was light. It just did not work at all. I did enjoy my wife's classic tomato soup. More of a rich tomato taste and it had more seasoning in it. Overall disappointing, but I want to visit another location on a warmer day and see if it was just that store. I really wanted to like this place. 😔 #MattGoodEats
- AJAdrian JacksonDec 22, 20255.0Really good grilled cheese and tomato soup here!
- JPJoseph PurserDec 8, 20251.0Had missed 2 items in a take out order. Average service with no customers in store. Go to the other location.
- 0U0 0 (Unkown)Dec 6, 20253.0Great food but for such a small meal shouldn't have been 22$ a person barley had any meat on my sandwich great place to eat if your made of money
- SDSam DNov 28, 20255.0VERY kind and accommodating staff here! we are so grateful they gave us local suggestions for things to do while family was in town and they were great with the kids. Also all orders were speedy and accurate.
Frequently Asked Questions About Tom & Chee
What type of food does Tom & Chee specialize in?
Tom & Chee specializes in unique melts, soups, and salads that combine familiar comfort foods with unique flavor combinations.
What are the opening hours of Tom & Chee in Newport, KY?
Tom & Chee is open Monday to Wednesday and Sunday from 11:00 AM to 8:00 PM, and Thursday to Saturday from 11:00 AM to 9:00 PM.
What payment methods are accepted at Tom & Chee?
Tom & Chee accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Where is Tom & Chee located in Newport, KY?
Tom & Chee is located at 1 Levee Way, Newport, KY 41071, USA.
Can I order food online from Tom & Chee?
Yes, you can order online from Tom & Chee through their ordering website at https://tomandchee.olo.com/menu/tom-chee-newport-on-levee-2.
What kind of restaurants are near Tom & Chee in Newport?
Nearby restaurants include Stick and Buns (Asian and chicken), Bridgeview Food Hall (restaurant and bar), Five Guys (fast food and burgers), Claddagh Irish Pub, and Los Tacos Hermanos (Mexican and tacos).
Are there entertainment options close to Tom & Chee?
Yes, entertainment venues nearby include GameWorks Newport (arcade and restaurant), Velocity Bowling Newport (bowling and arcade), and Velocity Esports Newport (arcade and esports league).
Where can I find dessert shops near Tom & Chee?
Cold Stone Creamery, an ice cream and dessert shop, is located near Tom & Chee for a sweet treat after your meal.
What are some shopping options near Tom & Chee?
Nearby shopping options include Ten Thousand Villages (gift shop), The Native Brand (clothing store), Bluegrass & Sass (women's clothing and accessories), and Claire's (fashion accessories store).
How can nearby transit or community services help me visit Tom & Chee?
Southbank Partners, a community and public service organization nearby, may provide local information, and the location's central spot near the Newport Levee makes it accessible for visitors exploring nearby dining and entertainment options.