Taco Bell

3.1
1283 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 30 Carothers Rd in Newport. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
30 Carothers Rd, Newport, KY
41071, United States

Hours

Reviews

3.1
1,283 reviews
5 stars
387
4 stars
224
3 stars
193
2 stars
116
1 star
363

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor food quality.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unpleasant odors and unsanitary conditions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Management Issues

Several customers criticized management for poor handling of staff and customer service, leading to a negative dining experience.
  • LL
    lily
    Dec 28, 2025
    1.0
    OK DOORDASHED A CRUNCH WRAP AND PAID AN EXTRA DOLLAR FOR AN AVOCADO VERDE PACKET TO GET NO SAUCE AND I ASKED FOR A BAJA FREEZE AND GOT A REGULAR. LOCK IN TACO BELL
  • KJ
    Kara Jones
    Dec 24, 2025
    1.0
    I have never met a ruder person then Faith. When I asked her why she was being rude she said Bye, Bye over and over. She said we are back up thats why she being rude. Busy is no reason and they were not busy. I was never rude in the 20 years I spent in food service. Our bag was missing items. She asked us to park and come back thru the driveway in 2 mins. Thats wierd. She rushed the ordering. Each item we added she seems more aggressive and would say Is that all. Im traveling but I wont travel back to this Taco Bell again. Faith is one of the worse customer service members i have ever met. She doesnt belong at the front She not friendly, helpful, patience. Shame on her.
  • TH
    TED H
    Dec 23, 2025
    1.0
    I Went to dine in and ended up getting takeout for lack of time, but this place Smelled so horrible. And the service matched. I understand maybe being out of a drink but getting attitude with me because I said that they were out of eight of their 12 options is unacceptable. I won’t be going back myself I’d rather Go hungry on my lunch.
  • PP
    Prutha Patel
    Dec 22, 2025
    1.0
    We ordered a bean burrito which SUPPOSED TO BE GRILLED AND THEY DIDN’T EVEN GRILLED IT and when I was eating, THERE WAS A LONG BLACK HAIR IN MY BRURRITO, it was so disgusting I had to throw it away and my $10 WASTED I would not prefer this Taco Bell at all because anything but hair in your food is the disgusting thing in the world.
  • KT
    Katelyn Trentman
    Dec 18, 2025
    5.0
    I just wanted to write a review because I know people are more inclined to give negative reviews than positive ones. I work nearby and go to Taco Bell on hard days where I need something quick. I always have the best experience here. The workers are very efficient and constantly moving around and prepping/taking orders, etc. Additionally, they always start out the order by asking how I am, which is so friendly compared to other drive thrus. The food at this location is delicious!! I’ve always received the correct order. The workers also always ask if I want to donate. I can tell they are very well trained and it’s always a uniform experience. It’s fast and delicious. I just wanted to say good job, keep it up! I know these jobs rarely get thank you’s and probably deal with a lot of difficult situations. Thank you for showing up, and thank you for doing a great job.

Frequently Asked Questions About Taco Bell

What are the operating hours for drive-through service at Taco Bell in Newport, KY?

The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 3:00 AM on Friday and Saturday. On Sunday, it opens at 9:00 AM.

Where is Taco Bell located in Newport, KY?

It is located at 30 Carothers Rd, Newport, KY 41071, United States.