Panera Bread

3.4
703 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Newport is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
169 Pavilion Pkwy, Newport, KY
41071, United States

Hours

Reviews

3.4
703 reviews
5 stars
273
4 stars
138
3 stars
64
2 stars
64
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with several mentioning specific employees who were consistently unfriendly.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications, particularly in the drive-thru.

Food Quality

Customers expressed disappointment with food quality, citing issues like cold items, incorrect ingredients, and small portion sizes.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary bathrooms, impacting overall customer experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that service can vary.
  • CM
    Carolyn Miracle
    1 day ago
    1.0
    Sad how skimpy the chicken is on my over $12 sandwich. I think you guys could do way better.
  • LH
    Lisa Holland
    6 days ago
    4.0
    Their prices are quite high. The soup was tasty, hot and a generous portion. The staff were friendly. Service was quick. The dining area could have been cleaner. Most of the tables looked like they hadn’t been cleaned from breakfast.
  • EP
    Ethan Page
    Oct 25, 2025
    1.0
    I’ve been here 5 times not once have they toasted my bagel like I’ve asked. On top of that they used salad bacon bits on my bacon turkey bravo. Disgusting
  • EA
    Eddy Arnold
    Oct 15, 2025
    5.0
    As I was waiting for my food another customer comes up to get her food and rudely says "By the way, nobody can you hear you out here. It’s like your whispering" Although everybody else heard their name and came and got their food. She then cussed the employee out stating she was deaf and something inaudible about deaf customers. I thought it was ridiculous… it’s not the employees fault your deaf, you should have waited at the actual counter where there was even a seat to wait if you can’t hear well. Despite the altercation the employee handled this the best she could from what I seen. Her service was great, she was very sweet. I'm sorry to the employee who had to deal with this customers bitterness!!
  • AK
    Amanda Kramer
    Oct 8, 2025
    5.0
    Today I picked up 18 individual orders for a volleyball team, the manager Amanda was great to work with and did a fantastic job having it prepared and ready on time. Excellent customer service . Thanks Amanda- it must be the name!!😉

Frequently Asked Questions About Panera Bread

Does Panera Bread in Newport accept reservations?

No, Panera Bread in Newport does not accept reservations.

What are the regular operating hours for Panera Bread in Newport?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.