Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
4.0
501 reviews
5 stars
287
4 stars
93
3 stars
35
2 stars
23
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful service, although some reported instances of rudeness and poor customer interactions.
Food Quality
While several reviews highlighted the delicious food, there were complaints about inconsistent portion sizes and food preparation.
Cleanliness Issues
Multiple customers reported concerns about cleanliness, including mold in food and unsanitary conditions.
Operational Hours
Customers expressed frustration over inconsistent closing times, with some being turned away despite arriving before posted hours.
Atmosphere
The restaurant was noted for its welcoming atmosphere and community feel, with many customers feeling like part of a family.
- VHVictoria HerznerDec 25, 20255.0This team did so great handling the insane Christmas rush. They had cars in line a half mile up the road and were still so kind, got all of our order correct, and we got fresh food. They are doing great here.
- LALinda AshmoreDec 8, 20255.0Love the Newport KY one. Employees always helpful and courteous. Fast service and correct order
- DSDarryl SmithNov 19, 20255.0Just had some delish chili cheese fries at this location. What I really liked was the atmosphere, the servers seemed to know everyone and spent time chatting with their regulars. There are some seats that are worn and need replacing, but the booth was clean and the service was great.
- JWJenn WOct 1, 20255.0GOOD FOOD & FAST & FRIENDLY SERVICE! Frequent this location multiple times a month and love the consistency!
- KRKen RuebuschJul 22, 20252.0The service was ok but not very friendly. The portion size was noticeable smaller on the 3 way than other stores. When I questioned about the portion size I was told , "if you dont like it, oh well".
Frequently Asked Questions About Gold Star
What type of food does Gold Star serve at its Newport location?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order at its Newport location.
What are the operating hours of Gold Star in Newport, KY?
Gold Star in Newport is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.
Where is Gold Star located in Newport?
Gold Star is located at 24 Carothers Rd, Newport, KY 41071, USA.
Does Gold Star offer an online ordering option?
Yes, customers can order online at https://order.goldstarchili.com/.
What payment options are accepted at Gold Star in Newport?
Gold Star accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
What categories does Gold Star in Newport fall under?
Gold Star is categorized as a Fast Food Restaurant, Restaurant, Vegan, Family, Hot Dog, American, and Vegetarian Restaurant.
Are there any other fast food restaurants near Gold Star in Newport?
Yes, nearby fast food options include Burger King, KFC, and Skyline Chili, which provide convenient alternatives or complements to your visit at Gold Star.
What nearby locations can I visit for drinks or smoothies before or after dining at Gold Star?
You can visit Tropical Smoothie Cafe nearby for healthy smoothies or 7 Brew Coffee for coffee drinks, both within easy reach of Gold Star.
Are there any entertainment or shopping spots close to Gold Star in Newport?
Nearby entertainment and shopping options include GameStop, Newport Shopping Center - GameStop, and Payless ShoeSource, perfect for combining dining with leisure or shopping trips.
How can customers combine a visit to Gold Star with other services around Newport?
Customers can combine their Gold Star visit with services such as chiropractic care at Homan Chiropractic or Northern Kentucky Center for Pain Relief, and automotive needs at Valvoline Instant Oil Change or AutoZone nearby.