Gold Star

4.0
498 reviews
Foodstore

About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
24 Carothers Rd, Newport, KY
41071, United States

Hours

Reviews

4.0
498 reviews
5 stars
284
4 stars
93
3 stars
35
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the chili and portions, while others reported cold, sloppy, or moldy food.

Service Experience

Service quality varied; many customers appreciated friendly staff, but others reported rude or unhelpful interactions.

Consistency

Frequent customers noted a lack of consistency in food preparation and portion sizes compared to other locations.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including moldy food and pest sightings.

Customer Loyalty

Despite issues, many customers expressed loyalty to the brand and a desire to return due to positive past experiences.
  • DS
    Darryl Smith
    5 days ago
    5.0
    Just had some delish chili cheese fries at this location. What I really liked was the atmosphere, the servers seemed to know everyone and spent time chatting with their regulars. There are some seats that are worn and need replacing, but the booth was clean and the service was great.
  • JW
    Jenn W
    Oct 1, 2025
    5.0
    GOOD FOOD & FAST & FRIENDLY SERVICE! Frequent this location multiple times a month and love the consistency!
  • KR
    Ken Ruebusch
    Jul 22, 2025
    2.0
    The service was ok but not very friendly. The portion size was noticeable smaller on the 3 way than other stores. When I questioned about the portion size I was told , "if you dont like it, oh well".
  • JS
    Josh S
    Jul 6, 2025
    5.0
    5 gold stars for the Gold Star

Frequently Asked Questions About Gold Star

What type of food does Gold Star serve at its Newport location?

Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order at its Newport location.

What are the operating hours of Gold Star in Newport, KY?

Gold Star in Newport is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.