We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Mixed reviews on food quality; some praised the chili and portions, while others reported cold, sloppy, or moldy food.
Service Experience
Service quality varied; many customers appreciated friendly staff, but others reported rude or unhelpful interactions.
Consistency
Frequent customers noted a lack of consistency in food preparation and portion sizes compared to other locations.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, including moldy food and pest sightings.
Customer Loyalty
Despite issues, many customers expressed loyalty to the brand and a desire to return due to positive past experiences.
DS
Darryl Smith
5 days ago
5.0
Just had some delish chili cheese fries at this location. What I really liked was the atmosphere, the servers seemed to know everyone and spent time chatting with their regulars. There are some seats that are worn and need replacing, but the booth was clean and the service was great.
JW
Jenn W
Oct 1, 2025
5.0
GOOD FOOD & FAST & FRIENDLY SERVICE! Frequent this location multiple times a month and love the consistency!
KR
Ken Ruebusch
Jul 22, 2025
2.0
The service was ok but not very friendly. The portion size was noticeable smaller on the 3 way than other stores. When I questioned about the portion size I was told , "if you dont like it, oh well".
What type of food does Gold Star serve at its Newport location?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order at its Newport location.
What are the operating hours of Gold Star in Newport, KY?
Gold Star in Newport is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.
Where is Gold Star located in Newport?
Gold Star is located at 24 Carothers Rd, Newport, KY 41071, USA.
Does Gold Star offer an online ordering option?
Yes, customers can order online at https://order.goldstarchili.com/.
What payment options are accepted at Gold Star in Newport?
Gold Star accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
What categories does Gold Star in Newport fall under?
Gold Star is categorized as a Fast Food Restaurant, Restaurant, Vegan, Family, Hot Dog, American, and Vegetarian Restaurant.
Are there any other fast food restaurants near Gold Star in Newport?
Yes, nearby fast food options include Burger King, KFC, and Skyline Chili, which provide convenient alternatives or complements to your visit at Gold Star.
What nearby locations can I visit for drinks or smoothies before or after dining at Gold Star?
You can visit Tropical Smoothie Cafe nearby for healthy smoothies or 7 Brew Coffee for coffee drinks, both within easy reach of Gold Star.
Are there any entertainment or shopping spots close to Gold Star in Newport?
Nearby entertainment and shopping options include GameStop, Newport Shopping Center - GameStop, and Payless ShoeSource, perfect for combining dining with leisure or shopping trips.
How can customers combine a visit to Gold Star with other services around Newport?
Customers can combine their Gold Star visit with services such as chiropractic care at Homan Chiropractic or Northern Kentucky Center for Pain Relief, and automotive needs at Valvoline Instant Oil Change or AutoZone nearby.