Chart House

4.3
1273 reviews

About

Seafood RestaurantSteak HouseFine Dining RestaurantAmerican RestaurantRestaurantBanquet Hall
Located right on the historic Ohio River in Newport, Kentucky, Chart House is one of the most magnificent waterfront restaurants, offering views of both the water and the Cincinnati skyline. This riverfront restaurant combines a beautiful setting with an upscale atmosphere, making it one of the finest seafood restaurants in the Cincinnati area. Just a short drive from the area’s top attractions, Chart House is a great place for an evening on the town, either for happy hour or dinner. Catch stunning views of the Daniel Carter Beard Bridge at sunset while you dine.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Chart House
405 Riverboat Row, Newport, KY
41071, United States

Hours

Reviews

4.3
1,273 reviews
5 stars
808
4 stars
221
3 stars
97
2 stars
64
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some customers praising attentive staff while others report slow service and lack of communication.

Food Quality

Food quality varies significantly; while many dishes are praised, others are criticized for being overcooked or lacking flavor.

Ambiance

The restaurant offers a beautiful view and pleasant ambiance, contributing positively to the dining experience.

Pricing

Many customers feel the prices are high relative to the quality of food and service received.

Staff Performance

Certain staff members, particularly servers like 'L' and 'Pat', receive high praise for their service, while others are noted for being less attentive.
  • BC
    Barbara C
    Nov 11, 2025
    5.0
    I was there with a group of about 30 people. The staff were amazing. I don't know how they did it, but they kept our water and tea glasses filled throughout the entire meal. The service was impeccable. Everyone was please with the quality of their food and service. Although the entire restaurant was completely full, they kept up with us all without missing a beat. The waitstaff seemed to really care about pleasing their customers. When asked for wine suggestions they were ready with great recommendations, offering tastings and they were spot on every time. Though full of customers, the arrangements of seating areas were spaced in such a way that conversations from other guests were at a pleasant volume so that no table overwhelmed the next and everyone enjoyed themselves. The tenderloin I had was cooked to perfection! I loved the tricolor carrots and mashed potatoes! I don't get up to that part of the country very often, but whenever I am up there I never miss the chance to dine at such an outstandingly beautiful establishment. I'm looking forward to next year!!
  • NG
    Nicole Grosser
    Nov 7, 2025
    3.0
    The atmosphere was nice the food was really good but unfortunately we didn’t have very good service 😢. I understand places are understaffed but when people go out to treat themselves and spend their hard earned money, the expect to went themselves and relax. We unfortunately did not have that experience 😢
  • JN
    Jennifer Norsworthy
    Nov 1, 2025
    5.0
    We ate here for the first time and the whole experience was great! Mary was phenomenal and we will definitely be back!!!
  • AC
    Amy Collins
    Oct 29, 2025
    3.0
    We're passing through the area but use to live here & patronize this Chart House regularly so we decided to stop. The service was slow & the food was nothing like its been in the past. The crab was stinky and both the steak and fish were overcooked. Dont recommend this location, sadly.
  • RM
    Raj M
    Oct 12, 2025
    3.0
    Was at Chart House last evening with my work colleagues. With all the river boats floating past on the river it was a wonderful setting. We had lamb chops, shellfish Bouillabaisse, and the cod and the salmon. Excellent food and the lava cake was delicious. The only negative was the service. With so many people at the restaurant the staff was just inequipped to handle the number of people. For a restaurant that is this expensive, one would have expectations for much better service. At one point, the waiter plonked a cup of soup in front of one of colleagues, and I literally thought that the cup was going to topple over. Unless the service improves, I would pass on this restaurant in the future. For the view there are many others in the area. Disappointed, as I genuinely like the food here.

Frequently Asked Questions About Chart House

Does Chart House accept reservations?

Yes, Chart House accepts reservations to ensure you have a table.

What are the regular opening hours of Chart House?

Chart House is open from 4:30 PM to 9:30 PM Sunday through Thursday, 4:30 PM to 10:00 PM on Friday and Saturday.