Buffalo Wild Wings

Reviews

• SF

  Sober and Free

  Jan 6, 2026
  5.0
  Great service from Christina. Well be back for sure 😄....
• RW

  Russ Willoughby

  Jan 3, 2026
  1.0
  A friend of mine, along with a bunch of her friends, have been going to Buffalo Wild Wings in Newport almost every week for quite a while. Yesterday, they saw a sign with an offer to receive a free $10 gift card if you purchased $50 worth of gift cards. When they told them they wanted to take advantage of the deal, they were told the promotion ended on December 31. There was nothing on the sign saying the offer was only valid until 1/31; in fact, the sign actually said, "Valid for 2026". Yes, there was a small sign on the table about the offer, but they really didn’t see it, and the sign they did see was on a huge sandwich board. The manager became argumentative, whining that she would lose $10 if she honored the offer. So guess what? She's lost their business entirely...over ten bucks. They won't being going back, and since Newport is chock full of restaurants, it'll be easy to find somewhere else to have their weekly get together. For the life of me, I just can't understand the mentality of some businesses. Sucking up ten bucks in order to keep a group of loyal customers seems like a no-brainer.
• MH

  Mykey Hess

  Dec 29, 2025
  1.0
  We were sat at a table that still had sauce stuck to it and handed menus and then sat for 10 minutes and was never approached by a server whole 3 servers kept walking past our table and another stood talking to the bartender. We were totally ignored. As we were exiting I said something to the hostess that sat us and she asked “where were you sat?” At that point we just left. Very poor customer service at this location and I don’t see returning there any time soon.
• SB

  Sarah Boyle

  Dec 13, 2025
  1.0
  Food arrives luke warm, never received refills. Currently waiting for check and boxes. This is the same scenario we encounter at every location.
• RC

  Raul Conde

  Dec 13, 2025
  1.0
  I’m writing to express my frustration with the ongoing decline in food quality at your location. During my most recent visit, the experience was extremely disappointing — the French fries were cold and stale, and the rest of the food was served lukewarm at best, clearly having sat out far too long before being given to customers. Unfortunately, this was not an isolated issue. I’ve noticed a consistent pattern of poor food quality, which shows a lack of attention to freshness and basic standards. When food is served cold and below expectations, it significantly impacts the overall experience, especially given the prices being charged. I’ve tried to be patient and give your team the benefit of the doubt, but at this point I will not be returning. For the same cost, there are other nearby restaurants that consistently serve hot, fresh food and maintain better quality control. I hope this feedback is taken seriously and that improvements are made so future customers do not have a similar experience.

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