Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I went through the drive thru and ordered my food. I have a good sized family so its a big order. I repeated myself thoroughly to make sure my order is right as usual because I know its a big order. Somehow I still found myself pulling back around to the drive thru and having to wait again to get the rest of my order. Once I finally got what id ordered and made it my destination I went to eat my burgers just to find them made wrong. Im so livid and dissatisfied. Unfortunately this is a regular occurrence for us.
JD
Josh Dukes
Mar 9, 2026
1.0
I had to go in to get my mobile order after 10 mins. With no suprise theres my order and the only other customers order sitting on the counter half cold. Sloppy made. Couldnt eat it without getting sauce all over everything. Fries were undercooked.
AB
Amanda Byzek
Feb 25, 2026
1.0
Ordered Shamrock Oreo McFlurries and watched them get hand-mixed with the cup pressed against the employee’s chest, beard dangling, mouth open and an uncleanly looking employee! ABSOLUTELY NOT Got a refund immediately. Drove to the new location across town where my ice cream wasn’t in someone’s personal space and, shockingly, it was clean and mixed right. Corporate, get beard nets and basic food safety together. A McFlurry shouldn’t feel like a biohazard. 🍀🍦
MM
Matthew Morton
Feb 21, 2026
3.0
Ordered in app pick up waited 18 min to get food in spot, priority is dash and Uber. Always seem to be short on employees, for a McDonald's this one needs work for sure. Just be ready to wait for food if going.
MH
Michael Holderfield
Feb 13, 2026
1.0
Food is good when they actually get the order correct, which is about 40% of the time. I had to quit using doordash because there is no recourse other then a refund which is not acceptable when they mess up the order about 60% of the time. This is not an exaggeration, I've been keeping track.
I love McDonald's sausage egg mcmuffins, but they have no taste is you DON'T FREAKING RECEIVE IT! I know mistakes happen, but not 60% of the time. Further, the management of this particular store is the worst of literally anywhere I have ever been. I do not understand how anyone with such clear contempt for their customers would choose to work in customer service. I don't even call about missing items anymore because their condescending tone angers me beyond belief and it's not worth the hassle.
My order this morning for example was missing a sausage burrito, no sauce for the other one, my frappe (they're expensive) was filled up maybe 3/4 of the way, no napkins either.
I never write reviews, I think 2 in my life maybe, but I despise this particular store with every fiber of my being. You all absolutely suck.
What are McDonald's hours of operation in Murray, KY?
McDonald's in Murray, KY is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location have a drive-through service?
Yes, McDonald's at 107 N 12th St offers drive-through service from 5:00 AM to 1:00 AM every day.
Can I order McDonald's delivery in Murray, KY?
Yes, delivery is available daily from 5:00 AM to 12:30 AM through McDonald's online ordering.
Is curbside pickup available at this McDonald's?
Yes, McDonald's offers curbside pickup service at this location.
How can I place a mobile order at this McDonald's?
You can use the McDonald's app available on iOS and Android, or order online via the provided links.
What payment options are accepted at McDonald's in Murray?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby pharmacies close to McDonald's in Murray?
Yes, Rite Aid and CVS Pharmacy are nearby and convenient if you need to pick up prescriptions or pharmacy items before or after your meal.
What nearby financial services are located close to McDonald's?
Lake Chemical Community Federal Credit Union, US Bank, and U.S. Bank are nearby for banking and financial services.
Are there any local attractions near McDonald's for visitors to check out?
Bernie Community Center and Gallery X Art Collective are nearby locations offering arts and entertainment that visitors might enjoy before or after dining.
Does this McDonald's location offer free WiFi and mobile offers?
Yes, this McDonald's provides WiFi access and offers mobile deals through their app and website.
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