Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Murray, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Customers generally enjoyed the food, particularly the breadsticks and pasta, though some noted issues with flavor and temperature.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of the staff during their visits.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Value for Money
Customers appreciated the portion sizes and pricing, often noting it as a good value for a fast-casual dining experience.
KG
Kristi Gresham
Nov 2, 2025
3.0
Did not receive breadsticks with meal. Had to ask for them. Stuffed shells had a very heavy tomato flavor. Not impressed
MC
Madison Cobb
Oct 18, 2025
1.0
Hair in my food.
AJ
Angel Javier
Oct 8, 2025
1.0
If you’re looking for bland food, chaotic service, and staff who seem allergic to eye contact, this is your spot. We waited nearly an hour for food that tasted like it came straight from a microwave. The place wasn’t even busy, yet somehow our order was still wrong — twice.
The staff acted like we were an inconvenience just for being there, and nobody seemed to know what was going on. The manager floated around but didn’t actually manage anything.
Save your money and your patience. There are gas stations with better food and service than this place.
VN
Vos Nakho
Oct 1, 2025
1.0
I ordered ahead. It said order will be ready in 30 minutes. After 30 minutes i arrive and am asked to pull into the parking spot to wait. I waited for another 30 minutes. Drove back around to the window they told me to wait in line again, another 15 minutes later i finally received my food. 1 hour and 15 minutes for pasta
DM
Dominick Mojica
Aug 20, 2025
1.0
Absolute trash. The drive thru service was beyond terrible and the food was honestly pathetic. Whatever manager was there needs a new occupation but what do you expect from someone being 60 still working a teenage job