Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Murray, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
While many customers enjoyed the food, several reported issues with the quality, such as dry pasta, lack of sauce, and incorrect orders.
Service Issues
Numerous reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.
Positive Staff Interactions
Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff, noting specific employees who provided excellent service.
Cleanliness Concerns
Some customers reported cleanliness issues, including dirty tables and unsanitary conditions.
Value for Money
Customers generally felt that the prices were fair for the portion sizes, although some mentioned that certain items felt overpriced.
AL
Angi Lyons
Jan 3, 2026
1.0
Ordered delivery through uber eats. 1st of all I spent $50 for TWO meals, plus 4 extra breads ticks, placed order around 7:15, eta was 8:04, seems like a long wait but if the food is good , worth it. Time kept getting pushed back
8:35 it finally gets here, no fault of uber eats. Baked spaghetti was not very warm, and so SALTY it was inedible. Those breadsticks tasted like they were from LUNCH, YESTERDAY
the ends of them were hard as a rock and the middle just a soggy mess of butter but tasted more like grease. And I ordered EXTRA, chicken carbonate, cold, BLAND, no flavor at all. Like the sauce was just cloudy water. Absolutely disgusting
Not a happy customer
Spend an hour and a half, $50 and nothing was worth eating and im not hard to please when it comes to food
I will NOT be spending another dollar there and I honestly want my money back
KG
Kristi Gresham
Nov 2, 2025
3.0
Did not receive breadsticks with meal. Had to ask for them. Stuffed shells had a very heavy tomato flavor. Not impressed
MC
Madison Cobb
Oct 18, 2025
1.0
Hair in my food.
AJ
Angel Javier
Oct 8, 2025
1.0
If you’re looking for bland food, chaotic service, and staff who seem allergic to eye contact, this is your spot. We waited nearly an hour for food that tasted like it came straight from a microwave. The place wasn’t even busy, yet somehow our order was still wrong — twice.
The staff acted like we were an inconvenience just for being there, and nobody seemed to know what was going on. The manager floated around but didn’t actually manage anything.
Save your money and your patience. There are gas stations with better food and service than this place.
VN
Vos Nakho
Oct 1, 2025
1.0
I ordered ahead. It said order will be ready in 30 minutes. After 30 minutes i arrive and am asked to pull into the parking spot to wait. I waited for another 30 minutes. Drove back around to the window they told me to wait in line again, another 15 minutes later i finally received my food. 1 hour and 15 minutes for pasta