Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
590 reviews
5 stars
264
4 stars
153
3 stars
76
2 stars
36
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and poor management, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale bread, cold fries, and missing items.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and issues with food preparation areas.
Customer Service
While some employees received praise for their friendliness, overall customer service was criticized for being unprofessional and inattentive.
Stock Availability
The restaurant often ran out of key menu items, including roast beef and sauces, which disappointed many customers.
- P1PLK 13081Oct 14, 20251.0Employees r rude poor management never has any of the promos they act like a sauce natiz when u ask for Arby’s sauce 2 Arby’s sauce is not enough for 7 sandwiches
- AMAutumn MilatzOct 7, 20252.0Lobby door was locked long after open time. No note on door to clue anyone in on why, and when I tried to call the store phone no one answered even though you could clearly see people working inside. Drive thru seemed to be open but we wanted to dine in. We just went somewhere else. I work in restaurant service industry and I feel like if you're going to have your lobby close, you should have a note on the door stating why or at least answer the phone.
- GFGinger FikeAug 31, 20251.0Arby's has gone down hill.Issues that are frequent are...extremely slow service, no roast beef, stale or hard sandwich bread, and missing items from orders. My favorite sandwich is the French Dip and the last several times it has been ordered i have received a sandwich and no dip or I get both but the bread the sandwich is made on is dried out and crispy and far from enjoyable. I used to enjoy Arby's in Murray but now use it as a last resort.
- KDKatharine DidierAug 7, 20251.0Ants in the kitchen.