Wendy's

Reviews

• LP

  Larry Powers

  Dec 19, 2025
  1.0
  I recently went through the Mount Washington location drive-thru to order a biggie bag for lunch they were out of all small options and they forced you to buy a medium or large or just leave I guess but needless to say I got the biggie bag medium the fries were actually good the nuggets were okay but I also got the double cheeseburger with shouldn't even have qualified as food the burger patties were old and dry and if I was the manager of that place I would be embarrassed about the food that was being served out of there that is the absolute worst Wendy's location I have ever been too. I will not ever go again
• MM

  madison lockard (madi)

  Dec 13, 2025
  1.0
  I've lived in Mt. Washington for a little less than 3 years now & 2x time this Wendy's has failed me. 1x time back in 2025 summer time , I got served raw chicken. We fully refunded & my order was remade without question. Now - Today , I got a grilled chicken wrap & sure enough when I got home. There was less than 1oz of meat on it with a bunch of cheese & lettuce instead. The manager said he refused to refund my money & remake the ck wrap. By this point I had already drove back up too Wendy's AGAIN - because I couldn't get anyone to answer the phone. & now ill go hungry because id rather get my money back then eat there ever again. Corporate Wendy's- PSA , you need major management training at your Mt. Washington facility. Never again will I be back - I will drive out of my way to go to another Wendy's 💯 This is how the Mt. Washington Wendy's treats their customers during the holidays - charge them full price & only give them 1/3 the food. PATHETIC 👌
• AA

  Alexi

  Dec 8, 2025
  1.0
  Worst Wendy’s on the face of the planet. Came here for a quick lunch (not expecting a high quality meal, but expecting a satisfyingly unhealthy and tasty one), and was in the drive thru for over 10 minutes with minimal traffic. I figured this meant that the food would be fresh, at least. While placing my order at the speaker, I was able to hear the attendant loud and clear and she was seemingly able to hear me as well since she was very responsive. However, I had to rephrase what I wanted 4 different ways. I ordered a 10 piece regular nugget with no sauce, and she put me down for a 4 piece spicy nugget with sauce. We had to go back and forth several times. After finally getting through the drive thru, I discovered that my burger was disgusting. Not only was the cheese not melted and seemingly more plastic than ever, but there were two slices of it (and it was plastic looking to the level of being flat out unappetizing). The biggest complaint is with the temperature of the burger, which was ice cold. I understand that Wendy’s does not make anything cooked to order unfortunately, but there is 0 chance this burger was even under a food warmer. No, it did not cool off after I received it; I pulled into a spot in their parking lot and ate it right away. If I could give negative stars I would, because I would not encourage my dog to eat here.
• MP

  Michael Payne

  Nov 14, 2025
  1.0
  I’ve been loyal to Wendy’s for years, but after today, I’m done. I spent nearly nine dollars on a sausage biscuit and a sweet tea, asked for a barbecue sauce, and was told it would be 53 cents—something I’ve never been charged for before at any Wendy’s. It may seem small, but it’s the principle. Customer service is what keeps you in business. When a company starts nickel-and-diming people over a single sauce packet, it shows the priorities have shifted. The manager’s rude and dismissive attitude only made the situation worse. And here’s the truth: I could walk into Chick-fil-A, ask for 15 barbecue sauces, and their response would be, “My pleasure.” Take notes. Don’t let money and greed get in the way of treating customers with respect. You’ve officially lost a long-time customer over something that could have been fixed with basic courtesy. It’s a shame it has come to this.
• SJ

  Sarah Jeanette

  Nov 11, 2025
  5.0
  I just wanna shout out Kaden ❤️‍🔥❤️‍🔥❤️‍🔥 he’s one cool kid I’ll tell yall that 😎 I appreciated our talk at the drive thru window and if his boss in on here he deserves a raise for sure, I mean the dude is top tier ✨✨✨✨

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