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Subway

3.5
(226 reviews)

Business Details

(859) 432-1099
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mt. Sterling Subway® Restaurant at 806 Indian Mound Dr. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
806 Indian Mound Dr., Mt. Sterling, KY
40353, United States

Hours

Reviews

3.5
226 reviews
5 stars
100
4 stars
42
3 stars
13
2 stars
8
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being friendly and helpful, while others were reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and delicious meals, others reported stale ingredients and poorly made sandwiches.

Pricing

Customers expressed concerns about high prices relative to the quality and portion sizes of the food.

Cleanliness

Reports of unsanitary conditions, including dirty tables and old ingredients, negatively impacted customer experiences.
  • SR
    Sayed Azizullah Razi
    Nov 30, 2025
    1.0
    Wonderful cashier. She is sweet and fast. Always recommend to others.
  • RE
    robert ewing
    Oct 31, 2025
    1.0
    Ordered on the app and they lost the order my wife called to see what happened and they had no order so I drove up here to see what’s what when gave the name my wife gave mine young woman named cloey chandler didn’t not ask if it was under another name she just kept saying (there’s nothing I can do) so I see a bag behind them still they say it’s been there for a hot minute and I ask what it was turns out it was my order so I have to fight 5 minutes to get the order remade as it’s been out 1 hour and she kept saying there’s nothing I can do. So I had them call the managers and no one would answer as it’s Halloween so I had to bring up what does their policy state for time that something sits out and when it has to be thrown away she says 20 minutes it has to be thrown, so I ask her again what are you going to do re make it or give me bad food, she finally decides to remake it so pussed I have never had this bad of customer service from here. Last time I’ll be here again especially ordering on the app.
  • MS
    Mary Sparks
    Oct 2, 2025
    5.0
    Food is always great but the pricing is too high!
  • KC
    Kenneth Campbell
    Sep 30, 2025
    5.0
    Great customer service from Kensi and she was really helpful with the menu
  • DC
    Dusty Clark
    Sep 26, 2025
    5.0
    Kensi was very good at her job and she was very respectful

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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