Dunkin'

4.0
335 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Washington, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
140 Shadowmeade Ln, Mount Washington, KY
40047, United States

Hours

Reviews

4.0
335 reviews
5 stars
195
4 stars
58
3 stars
19
2 stars
16
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rudeness and mistakes in orders.

Order Accuracy

Many customers express frustration over incorrect orders, with reports of missing items and wrong food or drink being served.

Product Freshness

There are complaints about the freshness of donuts and coffee, with some customers receiving stale products.

Staff Attitude

While some reviews highlight friendly and helpful staff, others mention a lack of respect and poor customer service.

Wait Times

Customers frequently report long wait times in both drive-thru and in-store, impacting their overall experience.
  • CE
    Chloe Epps
    Oct 20, 2025
    1.0
    i went to get a donut and they were out of donuts acting like it’s not a donut shop
  • LW
    Laura Williams
    Oct 19, 2025
    1.0
    I enjoy myself some Dunkin coffee before work every morning, but after seeing a social media post video of their worker saying she wouldn’t be pleasant to customers and calling the customers “crazy asses.” I will not be going to the Mount Washington location.
  • CR
    Cameron Rockey-fields
    Oct 17, 2025
    5.0
    Every time I slide through the Dunkin’ in Mt. Washington, there’s one name that stands out — Alyssa. She ain’t just workin’ the counter — she runnin’ the spot like it’s her kingdom. Real talk, she got that smooth energy, that sharp focus, and a heart that shines through the hustle. You walk in feelin’ tired, maybe cold from the world — but Alyssa hits you with that smile, that “I got you” kind of vibe. She don’t just take your order, she remembers it. Gets it right every time, like clockwork. Ain’t no mistakes, no attitude — just love, efficiency, and that “keep pushin’” spirit. She’s got that Tupac energy — strong, smart, grounded. A woman who moves with purpose. You can see it in how she handles the rush, how she treats every customer like they matter. Whether you comin’ in suited up or just woke up, she give you the same respect. Ain’t no fake love — just real service from a real one. In a world where people rush and forget how to care, Alyssa reminds you that kindness still lives. That dedication still exists. And that even in a fast food spot, you can find a little piece of peace — if the right soul is workin’ behind the counter. So yeah, five stars ain’t even enough. Give her her flowers now — she deserve every one. **Keep grindin’, Alyssa. The streets see you. The people appreciate you. You a star in your own lane.
  • CW
    Crystal Wood
    Sep 17, 2025
    1.0
    They don’t even say hello to you when you walk in the store!!!! I will never understand how a place that is not busy at all can’t at least greet me when I walk into the establishment!!!
  • CS
    Chris Shaw
    Sep 12, 2025
    1.0
    Made a mobile order and they gave my wife the wrong order. They said they can't do any kind of refund? I'd have to call corporate. So heads up don't spend money with them. Goto Bibgy or Starbucks

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Mount Washington, KY?

Dunkin' is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday from 5:00 AM to 6:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.