Dunkin'

4.0
338 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Washington, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
140 Shadowmeade Ln, Mount Washington, KY
40047, United States

Hours

Reviews

4.0
338 reviews
5 stars
196
4 stars
59
3 stars
19
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and lack of attentiveness.

Product Freshness

Many reviews highlighted issues with the freshness of donuts and coffee, with several customers receiving stale or improperly made items.

Order Accuracy

Numerous customers experienced problems with incorrect orders, leading to frustration and dissatisfaction.

Staff Performance

While some employees received commendations for their efficiency and friendliness, others were criticized for poor customer service and lack of professionalism.

Cleanliness and Atmosphere

Feedback indicated a need for improved cleanliness and a more welcoming atmosphere, as some customers noted unsatisfactory conditions.
  • RG
    Robert Gaskins
    Dec 16, 2025
    1.0
    We've been to this Dunkin Donuts twice, & both times it has been disappointing. The people in the drive thru weren't even sure what flavor/types of donuts are sold. The menu board doesn't even list the flavors/types other than classic vs special pricing with no individual flavor/type listed. The first time the dozen donuts were just okay, no how as good as other places. But the second time the dozen donuts were sold very stale, dry & not tasty at all. Have to agree with many others that the person at the window was impolite, basically shoved the box at us, immediately closed the window, with no thank you or have a nice day. Afterwards we read online Dunkin Donuts are not made on site, but rather shipped to stores which may account for being stale, but sold anyway. Expect that a gas station selling them, but not from a dedicated store. We won't be buying Dunkin Donuts anymore-anywhere.
  • CE
    Chloe Epps
    Oct 20, 2025
    1.0
    i went to get a donut and they were out of donuts acting like it’s not a donut shop
  • LW
    Laura Williams
    Oct 19, 2025
    1.0
    I enjoy myself some Dunkin coffee before work every morning, but after seeing a social media post video of their worker saying she wouldn’t be pleasant to customers and calling the customers “crazy asses.” I will not be going to the Mount Washington location.
  • CR
    Cameron Rockey-fields
    Oct 17, 2025
    5.0
    Every time I slide through the Dunkin’ in Mt. Washington, there’s one name that stands out — Alyssa. She ain’t just workin’ the counter — she runnin’ the spot like it’s her kingdom. Real talk, she got that smooth energy, that sharp focus, and a heart that shines through the hustle. You walk in feelin’ tired, maybe cold from the world — but Alyssa hits you with that smile, that “I got you” kind of vibe. She don’t just take your order, she remembers it. Gets it right every time, like clockwork. Ain’t no mistakes, no attitude — just love, efficiency, and that “keep pushin’” spirit. She’s got that Tupac energy — strong, smart, grounded. A woman who moves with purpose. You can see it in how she handles the rush, how she treats every customer like they matter. Whether you comin’ in suited up or just woke up, she give you the same respect. Ain’t no fake love — just real service from a real one. In a world where people rush and forget how to care, Alyssa reminds you that kindness still lives. That dedication still exists. And that even in a fast food spot, you can find a little piece of peace — if the right soul is workin’ behind the counter. So yeah, five stars ain’t even enough. Give her her flowers now — she deserve every one. **Keep grindin’, Alyssa. The streets see you. The people appreciate you. You a star in your own lane.
  • CW
    Crystal Wood
    Sep 17, 2025
    1.0
    They don’t even say hello to you when you walk in the store!!!! I will never understand how a place that is not busy at all can’t at least greet me when I walk into the establishment!!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Mount Washington, KY?

Dunkin' is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday from 5:00 AM to 6:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.