Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some items were described as cold or stale, while others were praised as good.
Cleanliness
The restaurant was noted for being clean and well-maintained by some customers.
Staff Attitude
Customer experiences with staff varied; some found them friendly and accommodating, while others reported rudeness and lack of engagement.
Value for Money
Several customers expressed dissatisfaction with pricing relative to food quality and portion sizes.
TT
Tim
Oct 20, 2025
2.0
Some how the food was cold and they took forever to serve it. Flys every where in there
Still tasted fine
PI
pattyfatfatty III
Oct 7, 2025
1.0
This will likely be taking down since its an honest (brutal) review. Lets start off by saying that i loved next to this Dairy Queen my entire life. It is garbage. The kids working there, do not care. Just want a blizzard? Are there two cars ahead of you? Well luckily for you Dairy Queen employees will make your blizzard when you ordered it, and will let it sit there becoming a liquid soup, then serve it to you with no smile 10 minutes later after you sat in line. I had this gurl ask if i wanted my receipt. I said yes, she never gives the receipt (i thought maybe she put it in the bag.) should’ve checked but, no receipt. All that plus everytime i order a burger or chicken its always old, sitting in the warmer for god knows how long. Avoid this place like the plague.
AA
Apheliah
Oct 6, 2025
5.0
best darn dairy queen in KY!!
ID
Ivy Davis
Sep 30, 2025
1.0
Growing up in Mt Washington, Dairy Queen used to be the best but lately (the past year or two) it has been at best, mediocre. Tonight completely ruined it for me though and I’ll probably not be back. Check your drinks is all I recommend.
CH
Carl Hudson
Sep 7, 2025
4.0
Food is pretty good. Service is really slow. Especially considering they were not real busy when I was there
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Mount Washington offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as part of its fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday to Friday from 6:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide seating options for families?
Yes, the location offers seating including outdoor seating, booster seats, high chairs, and is family-friendly and wheelchair accessible.
Can I order food online from Dairy Queen Grill & Chill in Mount Washington?
Yes, you can order for pickup online via their official order URL.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru for convenient service.
Are there any special promotions or apps available for Dairy Queen Grill & Chill customers?
Yes, customers can download the Dairy Queen app to access exclusive deals and mobile rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Mount Washington?
The restaurant is located at 405 N Bardstown Rd, Mount Washington, KY 40047-7643, and the phone number is +1 502-538-6123.
What nearby places can I visit in Mount Washington along with Dairy Queen Grill & Chill?
Near Dairy Queen Grill & Chill, you can visit Mt Washington DQ Cakes for ice cream treats, Milano Italian Restaurant for a different dining option, and The Local Press Coffee for coffee and smoothies.
Are there any parks or outdoor activities near Dairy Queen Grill & Chill?
Yes, Mt. Washington Ball Park is nearby, a great place for outdoor activities before or after enjoying a meal at Dairy Queen.
Can I find convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, bp America and Express Mart are nearby, providing convenience stores, gas stations, and related services.