Dairy Queen Grill & Chill

3.9
678 reviews
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Business Details

405 N Bardstown Rd, Mount Washington, KY
40047-7643, United States
(502) 538-6123
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
405 N Bardstown Rd, Mount Washington, KY
40047-7643, United States

Hours

Reviews

3.9
678 reviews
5 stars
314
4 stars
156
3 stars
89
2 stars
51
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.

Friendly Staff

Despite service issues, several customers praised the friendliness and helpfulness of the staff.

Ice Cream Favorites

The ice cream, particularly blizzards, received positive feedback, although some noted inconsistencies in taste and preparation.
  • AS
    Adam Sharp
    Dec 4, 2025
    1.0
    My wife and I stopped in for some blizzards the other night, and while she was ordering I went to wash my hands. There was no soap. Right below the empty soap dispenser is the sign that's in every restaurant bathroom, "Employees must wash hands before returning to work". I asked the cashier how employees can wash their hands after using the restroom if there is no soap. I was met with a blank expression. I said, ok, you should refill the soap in the men's room. "Umm...ok." I stopped in the next day just wondering if it was still empty...yeah, it was. So, this place is pretty disgusting and the employees don't wash their hands after using the restroom.
  • TT
    Tim
    Oct 20, 2025
    2.0
    Some how the food was cold and they took forever to serve it. Flys every where in there Still tasted fine
  • PI
    pattyfatfatty III
    Oct 7, 2025
    1.0
    This will likely be taking down since its an honest (brutal) review. Lets start off by saying that i loved next to this Dairy Queen my entire life. It is garbage. The kids working there, do not care. Just want a blizzard? Are there two cars ahead of you? Well luckily for you Dairy Queen employees will make your blizzard when you ordered it, and will let it sit there becoming a liquid soup, then serve it to you with no smile 10 minutes later after you sat in line. I had this gurl ask if i wanted my receipt. I said yes, she never gives the receipt (i thought maybe she put it in the bag.) should’ve checked but, no receipt. All that plus everytime i order a burger or chicken its always old, sitting in the warmer for god knows how long. Avoid this place like the plague.
  • AA
    Apheliah
    Oct 6, 2025
    5.0
    best darn dairy queen in KY!!
  • ID
    Ivy Davis
    Sep 30, 2025
    1.0
    Growing up in Mt Washington, Dairy Queen used to be the best but lately (the past year or two) it has been at best, mediocre. Tonight completely ruined it for me though and I’ll probably not be back. Check your drinks is all I recommend.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Mount Washington offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as part of its fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open Monday to Friday from 6:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 10:00 PM.