Dairy Queen Grill & Chill

3.9
678 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
405 N Bardstown Rd, Mount Washington, KY
40047-7643, United States

Hours

Reviews

3.9
678 reviews
5 stars
314
4 stars
156
3 stars
89
2 stars
51
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality; some items were described as cold or stale, while others were praised as good.

Cleanliness

The restaurant was noted for being clean and well-maintained by some customers.

Staff Attitude

Customer experiences with staff varied; some found them friendly and accommodating, while others reported rudeness and lack of engagement.

Value for Money

Several customers expressed dissatisfaction with pricing relative to food quality and portion sizes.
  • TT
    Tim
    Oct 20, 2025
    2.0
    Some how the food was cold and they took forever to serve it. Flys every where in there Still tasted fine
  • PI
    pattyfatfatty III
    Oct 7, 2025
    1.0
    This will likely be taking down since its an honest (brutal) review. Lets start off by saying that i loved next to this Dairy Queen my entire life. It is garbage. The kids working there, do not care. Just want a blizzard? Are there two cars ahead of you? Well luckily for you Dairy Queen employees will make your blizzard when you ordered it, and will let it sit there becoming a liquid soup, then serve it to you with no smile 10 minutes later after you sat in line. I had this gurl ask if i wanted my receipt. I said yes, she never gives the receipt (i thought maybe she put it in the bag.) should’ve checked but, no receipt. All that plus everytime i order a burger or chicken its always old, sitting in the warmer for god knows how long. Avoid this place like the plague.
  • AA
    Apheliah
    Oct 6, 2025
    5.0
    best darn dairy queen in KY!!
  • ID
    Ivy Davis
    Sep 30, 2025
    1.0
    Growing up in Mt Washington, Dairy Queen used to be the best but lately (the past year or two) it has been at best, mediocre. Tonight completely ruined it for me though and I’ll probably not be back. Check your drinks is all I recommend.
  • CH
    Carl Hudson
    Sep 7, 2025
    4.0
    Food is pretty good. Service is really slow. Especially considering they were not real busy when I was there

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Mount Washington offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as part of its fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open Monday to Friday from 6:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 10:00 PM.