At Wendy’s in Mount Vernon, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mount Vernon, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
The bathrooms were frequently reported as dirty and poorly maintained.
Food Quality
Food quality varied significantly; some customers received fresh and hot meals, while others reported cold, messy, or incorrect orders.
Service Speed
Service speed was inconsistent; some customers experienced quick service, while others faced long waits and incorrect orders.
Staff Friendliness
Staff were often described as friendly and helpful, although there were instances of rude service.
Order Accuracy
Many customers reported issues with incorrect orders, both in the drive-thru and at the counter.
SM
Stephanie Moore
Nov 12, 2025
1.0
The breakfast sandwich i ordered had an egg that was cooked so long it was like a boiled egg. It was horrible. I took the egg off and had to stop and another exit to throw the bag away because I kept smelling the egg.
Even the drink I ordered a diet coke was awful. I called to tell them about the drink so no one else that went through the drive thru would get down the road on the interstate to realize their drink was awful.
RR
Robert Reynolds
Oct 27, 2025
5.0
Always a clean and friendly place. Staff is always smiling and friendly
MF
Misty Fields
Oct 26, 2025
1.0
Fries were warm, not fresh. 3 out of 5 burgers were made wrong. All the burgers were sloppy with heavy ketchup mustard and mayonnaise. We sat in drive thru a good minute so why was our food not fresh. Out of all the young kids working, where was the manager?
RW
Richard and Sharon Weiss
Oct 19, 2025
1.0
I honestly don’t even know why we bother anymore. The food is disgusting and as we sat in the drive-thru to wait on our lukewarm food, we had the privilege of watching a longer haired male, with his hair not pulled back, lick chili off of his fingers, and then turn around and hand the large chili cup to a customer on the other side of the counter. When we finally got our food, we were missing some items and the person that handed us our food, proceeded to hand us our fries with his bare hands. Disgusting.
KR
Kathy Robinson
Oct 14, 2025
5.0
This Wendy's has been recently updated with kiosks for ordering, making it faster, new freestyle drink dispensers, new furnishings and decor. There is a good choice of food that is always prepared correctly. The staff is friendly and helpful.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mount Vernon, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mount Vernon, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (606) 256-5611.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mt. Vernon, Ky Wendy’s serve breakfast?
Yes, this Wendy’s location in Mount Vernon, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Mount Vernon, KY?
The drive-thru is open Monday through Saturday from 6:00 AM to midnight, and on Sunday from 7:00 AM to midnight.
Does Wendy's in Mount Vernon serve breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissants, biscuits, coffee, and sides.
Can I order Wendy's food online or through an app at the Mount Vernon location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app to get specials and deals.
What payment methods are accepted at Wendy's in Mount Vernon?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, Wendy's in Mount Vernon offers a drive-thru service for your convenience.
Where can I provide feedback or contact Wendy's Mount Vernon location?
You can contact the Customer Care team via their Contact page or call (606) 256-5611 directly to provide feedback or ask questions.
Are there any nearby fast food restaurants to Wendy's in Mount Vernon?
Yes, nearby fast food options include KFC, Taco Bell, and McDonald's, which you might consider before or after visiting Wendy's.
What nearby places can help me locate Wendy's on Richmond Road, Mount Vernon?
Nearby landmarks include Marathon gas stations, The Exchange Network ATMs, and the Mt. Vernon city area, which can help you find Wendy's at 1250 Richmond Road.
Are there any nearby accommodations if I plan to visit Wendy's in Mount Vernon for a meal?
Yes, Rodeway Inn Renfro Valley is a nearby hotel where you can stay if you're visiting the area around Wendy's.
Does Wendy’s Mount Vernon offer any ways to discover deals and coupons?
Yes, you can get specials and deals by downloading the Wendy’s app or ordering through their website and mobile app.