Wendy's

3.9
1691 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Mount Vernon, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mount Vernon, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1250 Richmond Road, Mount Vernon, KY
40456, United States

Hours

Reviews

3.9
1,691 reviews
5 stars
706
4 stars
460
3 stars
266
2 stars
108
1 star
151

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The bathrooms were frequently reported as dirty and poorly maintained.

Food Quality

Food quality varied significantly; some customers received fresh and hot meals, while others reported cold, messy, or incorrect orders.

Service Speed

Service speed was inconsistent; some customers experienced quick service, while others faced long waits and incorrect orders.

Staff Friendliness

Staff were often described as friendly and helpful, although there were instances of rude service.

Order Accuracy

Many customers reported issues with incorrect orders, both in the drive-thru and at the counter.
  • SM
    Stephanie Moore
    Nov 12, 2025
    1.0
    The breakfast sandwich i ordered had an egg that was cooked so long it was like a boiled egg. It was horrible. I took the egg off and had to stop and another exit to throw the bag away because I kept smelling the egg. Even the drink I ordered a diet coke was awful. I called to tell them about the drink so no one else that went through the drive thru would get down the road on the interstate to realize their drink was awful.
  • RR
    Robert Reynolds
    Oct 27, 2025
    5.0
    Always a clean and friendly place. Staff is always smiling and friendly
  • MF
    Misty Fields
    Oct 26, 2025
    1.0
    Fries were warm, not fresh. 3 out of 5 burgers were made wrong. All the burgers were sloppy with heavy ketchup mustard and mayonnaise. We sat in drive thru a good minute so why was our food not fresh. Out of all the young kids working, where was the manager?
  • RW
    Richard and Sharon Weiss
    Oct 19, 2025
    1.0
    I honestly don’t even know why we bother anymore. The food is disgusting and as we sat in the drive-thru to wait on our lukewarm food, we had the privilege of watching a longer haired male, with his hair not pulled back, lick chili off of his fingers, and then turn around and hand the large chili cup to a customer on the other side of the counter. When we finally got our food, we were missing some items and the person that handed us our food, proceeded to hand us our fries with his bare hands. Disgusting.
  • KR
    Kathy Robinson
    Oct 14, 2025
    5.0
    This Wendy's has been recently updated with kiosks for ordering, making it faster, new freestyle drink dispensers, new furnishings and decor. There is a good choice of food that is always prepared correctly. The staff is friendly and helpful.

Frequently Asked Questions About Wendy's

Is Mt. Vernon, Ky Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.