Brand Certified
McDonald's
3.1(2318 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1035 Richmond St, Mount Vernon, KY
40456, United States
Certified by McDonald's • Mar 01, 2026
(606) 256-3753
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
2,318 reviews
5 stars
626
4 stars
417
3 stars
457
2 stars
240
1 star
578
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude service, long wait times, and incorrect orders, indicating a significant need for improvement in staff training and management.
Food Quality
Many reviews highlighted consistently cold, old, or poorly prepared food, with several customers expressing disappointment in the freshness and quality of their meals.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms and unclean dining areas, suggesting a lack of proper maintenance.
Inconsistent Experience
Customers noted that experiences varied widely, with some praising quick service and good food, while others described their visits as frustrating and unsatisfactory.
- KBKen Browne3 days ago5.0Stopped here and had a really solid experience. The food came out hot and fresh, just how you want it, and the staff was friendly and efficient at the counter. The dining area was clean, tables wiped down, and everything looked well kept. The bathrooms really stood out, very clean, and maintained throughout the day, which makes a big difference whether you’re traveling or just stopping in for a quick bite. The only small downside was that the entrance and exit were a little confusing if you’re not familiar with the area, but once you figure it out, it’s no big deal. Overall, it was a smooth visit, and I’d definitely come back to this location again.
- KKKristyFeb 25, 20264.0It’s McDonald’s!
- NMNatalie MaysFeb 19, 20261.0The employees are very rude, busted a whole drink on my boyfriend while handing it through the window because the dude tried to hand it so quickly and wasn't even looking and ended up drenching him from head to toe. Ruined car seats and all.
- CPCarmen ParraFeb 14, 20261.0Save your money and drive to berea or London. Mount Vernon has the absolute worst McDonald's. Their food is always old and hard, they are rude and will get your order wrong 9/10 times. Save yourself the hassle and go somewhere else.
- HJHat JonesJan 4, 20263.0Bathroom stall door slams really loud. Almost gunshot loud. My ears are not hearing as well after going to the bathroom here, like the same feeling as when you go to a concert with no earplugs. Do not let the door slam if you go to the bathroom here. I can't overstate how loud it is.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 12:00 AM, and Friday and Saturday from 5:00 AM to 1:00 AM.
When is the drive-thru available?
The drive-thru operates Monday through Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at 1035 Richmond St?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:30 PM, and on Friday and Saturday from 6:00 AM to 12:30 AM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location.
How can I place an order for delivery or pickup?
You can order via the McDonald's App available on iOS and Android, or online at https://mcdonalds.order.online/business/-5579 or https://mcdonalds.smart.link/mjuu1ggdi.
What types of payment does this McDonald's accept?
Payments can be made with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
The location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby fast food options are available around this McDonald's?
Nearby fast food restaurants include Taco Bell, KFC, and Wendy's, providing additional dining choices close to McDonald's.
Are there any nearby financial services or ATMs?
Yes, LibertyX Bitcoin ATMs, Western Union money transfer services, and The Exchange Network ATMs are located nearby for your convenience.
What other nearby amenities might I find around McDonald's at 1035 Richmond St?
Nearby amenities include Walgreens pharmacy, Blue Rhino Propane Exchange, Overnight lodging at Rodeway Inn Renfro Valley, and automotive services like Rocket Auto Wash Express and AutoZone Auto Parts.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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