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Brand Certified

Arby's

3.9
(715 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1650 Richmond St, Mount Vernon, KY
40456, United States

Hours

Reviews

3.9
715 reviews
5 stars
295
4 stars
185
3 stars
134
2 stars
42
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, undercooked, or not as expected.

Service Speed

Many reviews highlighted slow service, particularly during busy times, leading to long wait times for orders.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing positively to the overall experience.

Order Accuracy

Multiple customers experienced issues with incorrect orders, leading to dissatisfaction.
  • PH
    Phil Holloway
    Dec 10, 2025
    5.0
    Absolutely awesome! Got 2 beef and cheddars that were very good!!! To the lady in the kitchen, ARBY'S MT VERNON ROCKS!!! And so do you darlin 💓🌹♥️
  • AC
    Achillus Cawood
    Nov 19, 2025
    4.0
    The food is always great, the service is slow.
  • DS
    Don Sigler
    Nov 10, 2025
    2.0
    Got the beef bites, grissly and fatty. They didn't have enough staff
  • EM
    Erin M
    Nov 2, 2025
    5.0
    Very nice workers. Fast service. Good HVAC. And smells good in there!
  • RC
    R C
    Oct 20, 2025
    1.0
    ordered online, it didnt show they had no jalapeño bites and the jamocha shake was just vanilla, very disappointed

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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