Wendy's

3.9
1229 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
101 Wing Tip Way, Mount Sterling, KY
40353, United States

Hours

Reviews

3.9
1,229 reviews
5 stars
543
4 stars
313
3 stars
183
2 stars
78
1 star
112

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food safety, including foreign objects in burgers and raw chicken, alongside some positive remarks about the taste and freshness of certain items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders, particularly during busy hours.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Positive Staff Interactions

Despite some negative experiences, many customers praised specific employees for their friendliness and helpfulness, indicating that service quality can vary.

Inconsistent Experience

Overall, customer experiences varied significantly, with some enjoying their meals and service while others expressed dissatisfaction with the same location.
  • DC
    Debra Cochran
    Nov 13, 2025
    1.0
    Wendys at Mt. Sterling, KY. In-line ordering was very slow. Only one line was open. I ordered chicken tenders which looked as if they had been incinerated...another half a minute and they would've been cremated. They were extremely tough and dry. They were awful! The workers were friendly and courteous.
  • TR
    Tim Rawlins
    Nov 11, 2025
    5.0
    Eat lunch
  • DF
    Danny Feix
    Nov 1, 2025
    5.0
    Daytime is definitely the best time to go anytime after 8:00 is hit and miss.
  • JR
    Joseph Ross
    Sep 8, 2025
    4.0
    Quick stop no problems
  • KS
    Karmen Stable
    Aug 22, 2025
    5.0
    Went and got the meal of misfortune on 8/21/25 and the younger woman at the window was super sweet,patient, and super understanding when my card was locked and we had to re ring my order up! Got everything I paid for! Very good service and will be coming back!

Frequently Asked Questions About Wendy's

Is #708 Mt. Sterling Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.