Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food safety, including foreign objects in burgers and raw chicken, alongside some positive remarks about the taste and freshness of certain items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders, particularly during busy hours.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Positive Staff Interactions
Despite some negative experiences, many customers praised specific employees for their friendliness and helpfulness, indicating that service quality can vary.
Inconsistent Experience
Overall, customer experiences varied significantly, with some enjoying their meals and service while others expressed dissatisfaction with the same location.
DC
Debra Cochran
Nov 13, 2025
1.0
Wendys at Mt. Sterling, KY. In-line ordering was very slow. Only one line was open. I ordered chicken tenders which looked as if they had been incinerated...another half a minute and they would've been cremated. They were extremely tough and dry. They were awful! The workers were friendly and courteous.
TR
Tim Rawlins
Nov 11, 2025
5.0
Eat lunch
DF
Danny Feix
Nov 1, 2025
5.0
Daytime is definitely the best time to go anytime after 8:00 is hit and miss.
JR
Joseph Ross
Sep 8, 2025
4.0
Quick stop no problems
KS
Karmen Stable
Aug 22, 2025
5.0
Went and got the meal of misfortune on 8/21/25 and the younger woman at the window was super sweet,patient, and super understanding when my card was locked and we had to re ring my order up! Got everything I paid for! Very good service and will be coming back!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mount Sterling, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mount Sterling, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 498-9545.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #708 Mt. Sterling Wendy’s serve breakfast?
Yes, this Wendy’s location in Mount Sterling, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Mount Sterling, KY?
The drive-through at Wendy's Mount Sterling is open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 2:30 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at the Mount Sterling Wendy's. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I get delivery or takeout from Wendy's Mount Sterling?
Yes, delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's Mount Sterling?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa credit cards.
How do I provide feedback or contact the Wendy's location in Mount Sterling?
You can contact customer care via live chat or phone at 888-624-8140, fill out the Wendy's Customer Satisfaction Survey online, or call the restaurant directly at (859) 498-9545.
Where is Wendy's located in Mount Sterling?
Wendy's is located at 101 Wing Tip Way, Mount Sterling, KY 40353.
Are there nearby gas stations close to Wendy's Mount Sterling?
Yes, nearby gas stations include Exxon, Marathon, Marathon Gas, BP, and Sunoco, so you can conveniently fuel up before or after your visit to Wendy's.
What nearby food options are available around Wendy's in Mount Sterling?
Besides Wendy's, nearby dining options include City King Buffet, Burger King, Starbucks, Steak 'n Shake, Jimmy John's, McDonald's, KFC, Long John Silver's, Cook Out, Huddle House, Tienda La Princesa, and Taqueria La Chiquita.
Are there hotels near Wendy's Mount Sterling for travelers?
Yes, Days Inn is a nearby hotel and motel option for travelers visiting the area around Wendy's Mount Sterling.
Does Wendy's Mount Sterling offer a mobile app for ordering?
Yes, Wendy's can be ordered via their mobile app available at https://apps.apple.com/us/app/wendys/id540518599 or online at https://order.wendys.com.