Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported receiving cold or poorly prepared food, with several mentioning issues with specific items like the roast beef and gyros.
Service Speed
Numerous reviews highlighted slow service, with long wait times for orders and frequent mistakes in order fulfillment.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rude behavior and unprofessionalism from employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
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TheLocalKYKaren
Dec 20, 2025
3.0
Service was really slow at Arby’s. I was charged an extra dollar just for cheese, and then it still took about five minutes to get a small cup of it. Not a great experience, especially for something that simple.
KH
Kelsie Holston
Dec 2, 2025
2.0
Does This Arby's Ever Serve Hot Food???? I don't think so, Everytime I have been here the food is ALWAYS COLD! I stopped today and got a Beef n Cheddar and of Course it's Cold, barely any meat on it and the price was not worth it. Yall need to do Better
DC
David Childers
Nov 22, 2025
3.0
All fast food is junk food. Good service.
SS
Steven Stanley
Oct 11, 2025
1.0
The italian sandwich had 2 pieces of meat, and 1 cheese, sure didn't look like the picture I was supposed to get
RB
Ryan Bowman
Sep 23, 2025
1.0
How this place hasn’t gone out of business is beyond me. I have never had a good experience here, but yesterday took the cake. I was behind a car in the drive through line and after it left I pulled up. The lady said she’d be with me in a moment… understandable. I waited for 5-6 minutes… nothing. I backed out of line and pulled around to see a woman with a headset on out in the parking lot smoking to longest cigarette I have ever seen. Gross… terrible service. I hope it goes under soon… maybe a different restaurant will be better there… sad to see such terrible effort and service.