Brand Certified
Sonic Drive-In
3.4(457 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
615 S Main Street, Morgantown, KY
42261, United States
Certified by Sonic Drive-In • Mar 01, 2026
(270) 526-4530
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/ky/morgantown/615-s-main-street/store-4522
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Morgantown, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 615 S Main Street for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.4
457 reviews
5 stars
156
4 stars
105
3 stars
70
2 stars
32
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional customer service, with many customers expressing frustration over long wait times and incorrect orders.
Order Accuracy
A significant number of customers reported issues with incorrect orders, indicating a consistent problem with order preparation.
Food Quality
Many customers complained about cold, overcooked, or poorly prepared food, leading to dissatisfaction with the overall dining experience.
Wait Times
Customers frequently mentioned long wait times for food, often exceeding 20 minutes, even during less busy hours.
Staffing Issues
Several reviews noted that the location appears to be understaffed, contributing to slow service and order errors.
- BLBlake Lacefield6 days ago1.0I ordered online and when I went to go get the food they said they they didn’t have it. I had to argue back and forth. It was cold by the time I got it. It was suppose to be done at 11:31 I did not receive it until almost 12. I had to wait for her to get her manager to fix it
- BGBrianna GrubbsJan 23, 20261.0Very rude customer service
- THTeresa HudsonJan 22, 20265.0I was the first one there and I thought they were closed, so I went around and ask and she said they were open, so I drove back around and the came out the had double smashers with everything on it for 6:00 For the meal. It was awesome. I just wish they would learn to make them in Russellville the same way. Then they would be awesome here also.
- MVMarcus VandeveerJan 18, 20261.0Can't even get people's orders right reorder from there and they got everything wrong they need to do the job right and get it done the first time not the second time worst place to order food at
- RCRay ChappyDec 30, 20252.0I have eaten here serveral times (6) in the past three months. I have yet to have my order ptepared correctly even one time. I have used the app to mobile order and no different. Avoid at all costs.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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