McDonald's

3.6
911 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1174 S Main Street, Morgantown, KY
42261, United States

Hours

Reviews

3.6
911 reviews
5 stars
314
4 stars
225
3 stars
186
2 stars
74
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive staff, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, particularly with drive-thru and curbside service.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or improperly prepared items.

Cleanliness

Several customers noted that the location was clean and well-maintained, contributing positively to their experience.

Speed of Service

Customers expressed frustration with slow service times, especially during busy periods.
  • AB
    Ashley Bishop
    Dec 20, 2025
    1.0
    This was our first visit at this particular mcdonalds. We were told to pull forward, no issue there. When we pulled forward there were 3 other cars also waiting. We had to pull over to the side to avoid the other cars. The girl at the pickup window that instructed us to pull forward was also the one to bring our food. She was sure to very rudely scold us on our parking location. When we told her that was literally the only place to park she rolled her eyes and walked away. Her behavior was very rude. She perhaps should work in the kitchen area so she isn't in direct contact with the public as she clearly doesnt have the attitude for it.
  • EM
    Ella Mae
    Dec 7, 2025
    3.0
    Ordered food and drink, and my app went to pick it up and they did not give me my drink when I asked them about my drink that I ordered in the app. I got told we don’t control the app and also did not receive a drink when I showed them that I ordered a drink
  • LH
    Linda Henslemeier
    Oct 30, 2025
    5.0
    Food was hot and fresh. Waited on fish sandwich. No problem.
  • KK
    kaytedean
    Oct 23, 2025
    5.0
    Whoever is in charge of making biscuits in the morning needs a raise! They NEVER disappoint. Always warm, soft and super fluffy. Best biscuits ever
  • VS
    Virginia Sears
    Oct 12, 2025
    1.0
    I can't really tell you about my experience other than it was kiosk order and it was very busy and we couldn't get anyone to help us so we left we don't usually do kiosk maybe for the younger generation

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Morgantown, KY?

McDonald's Morgantown is open from 5:00 AM to 9:00 PM Monday through Sunday.

Does the McDonald's location at 1174 S Main Street offer drive-thru services?

Yes, the McDonald's location offers drive-thru service daily from 5:00 AM to midnight.