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McDonald's

3.6
(917 reviews)

Business Details

1174 S Main Street, Morgantown, KY
42261, United States
(270) 526-6333
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1174 S Main Street, Morgantown, KY
42261, United States

Hours

Reviews

3.6
917 reviews
5 stars
316
4 stars
225
3 stars
187
2 stars
76
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive staff, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, particularly in the drive-thru.

Food Freshness

While some customers praised the food as hot and fresh, others complained about cold or old fries.

Cleanliness

Several customers noted that the location was clean and well-maintained, contributing positively to their experience.

Speed of Service

The drive-thru was often criticized for long wait times, with some customers experiencing delays of over 20 minutes.
  • CL
    Charlene Letourneau
    Feb 16, 2026
    5.0
    Came off the highway for a bite to eat
  • RB
    Russell Bishop
    Jan 26, 2026
    2.0
    Place was dirty food was cold and wrong as usual
  • AF
    Autumn Fleming
    Jan 24, 2026
    2.0
    They have forgotten on numerous occasions to put the sauces i bought and have forgotten to put my fries in the bag too
  • AB
    Ashley Bishop
    Dec 20, 2025
    1.0
    This was our first visit at this particular mcdonalds. We were told to pull forward, no issue there. When we pulled forward there were 3 other cars also waiting. We had to pull over to the side to avoid the other cars. The girl at the pickup window that instructed us to pull forward was also the one to bring our food. She was sure to very rudely scold us on our parking location. When we told her that was literally the only place to park she rolled her eyes and walked away. Her behavior was very rude. She perhaps should work in the kitchen area so she isn't in direct contact with the public as she clearly doesnt have the attitude for it.
  • EM
    Ella Mae
    Dec 7, 2025
    3.0
    Ordered food and drink, and my app went to pick it up and they did not give me my drink when I asked them about my drink that I ordered in the app. I got told we don’t control the app and also did not receive a drink when I showed them that I ordered a drink

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Morgantown, KY?

McDonald's Morgantown is open from 5:00 AM to 9:00 PM Monday through Sunday.

Does the McDonald's location at 1174 S Main Street offer drive-thru services?

Yes, the McDonald's location offers drive-thru service daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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