Customers frequently reported rude and unfriendly service, with several instances of staff being dismissive or disrespectful.
Order Accuracy
Many reviews highlighted issues with incorrect orders and poor handling of complaints, leading to customer dissatisfaction.
Food Quality
While some customers praised specific items like ice cream and chicken strips, there were numerous complaints about food being cold, poorly prepared, or overpriced.
Cleanliness
The restaurant was noted for being clean by some customers, but others mentioned greasy floors and unsanitary conditions.
Pricing
Several customers expressed concerns about high prices relative to the quality of food and service, feeling that the value was lacking.
PP
Pinksky
Oct 26, 2025
1.0
Spent $38 just to receive the wrong order (probably because they were too busy talking the entire time I was trying to place my order) and they wouldn't fix it. I highly recommend going to the other dq in Morehead. Don't waste your money here!
AO
anna oney
Oct 20, 2025
1.0
The workers were very rude did not say anything to us the whole time and was mean about us asking for a receipt
MB
Ms. Bowman
Oct 9, 2025
4.0
Fast friendly quality was great!
AM
Amy Meece
Sep 24, 2025
4.0
The food is always good at this one but the service is always rude and shity.
MB
Mark B
Aug 12, 2025
1.0
My family and I stopped and got a few items a smaller order than usual. I ordered my usual turtle pecan cluster blizzard. On the way home I had to stir up the blizzard. But only found at most 4 pecans at the bottom. So I called and told the manager. Now her response was. I could come back and they would give me a cup of pecans. They don’t replace blizzards. Will be doing my business at the one on top of the hill. I can get my blizzard Oreo cakes from there also.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Morehead offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 512 E Main St, Morehead?
They are open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.
Does the Dairy Queen location in Morehead offer drive-thru service?
Yes, this location features a drive-thru.
Is Dairy Queen Grill & Chill in Morehead family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and high chairs.
Can customers use mobile ordering or app deals at this Dairy Queen?
Yes, they offer mobile ordering, rewards, and exclusive deals via their app which can be downloaded from their website.
Does this Dairy Queen location have outdoor seating and free WiFi?
Yes, it offers outdoor seating and free WiFi for customers.
Where is Dairy Queen Grill & Chill located in Morehead?
It is located at 512 E Main St, Morehead, KY 40351-1318, USA.
What nearby restaurants could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby options include Mr Gatti's Pizza, Gatti's Pizza, McDonald's, Giovanni's Pizza, and Melini Cucina Italian Restaurant.
Are there any entertainment venues close to Dairy Queen in Morehead?
Yes, The Little Company theatre and Larry Wilson Lanes bowling alley are nearby for entertainment before or after your visit.
What nearby services can help customers visiting Dairy Queen at 512 E Main St?
Nearby services include Walmart Pharmacy for health needs, U-Haul Neighborhood Dealer for truck rentals, and The Exchange Network and LibertyX Bitcoin ATM for financial services.