Dairy Queen Grill & Chill

4.0
478 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
512 E Main St, Morehead, KY
40351-1318, United States

Hours

Reviews

4.0
478 reviews
5 stars
236
4 stars
116
3 stars
67
2 stars
17
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unfriendly service, with several instances of staff being dismissive or disrespectful.

Order Accuracy

Many reviews highlighted issues with incorrect orders and poor handling of complaints, leading to customer dissatisfaction.

Food Quality

While some customers praised specific items like ice cream and chicken strips, there were numerous complaints about food being cold, poorly prepared, or overpriced.

Cleanliness

The restaurant was noted for being clean by some customers, but others mentioned greasy floors and unsanitary conditions.

Pricing

Several customers expressed concerns about high prices relative to the quality of food and service, feeling that the value was lacking.
  • PP
    Pinksky
    Oct 26, 2025
    1.0
    Spent $38 just to receive the wrong order (probably because they were too busy talking the entire time I was trying to place my order) and they wouldn't fix it. I highly recommend going to the other dq in Morehead. Don't waste your money here!
  • AO
    anna oney
    Oct 20, 2025
    1.0
    The workers were very rude did not say anything to us the whole time and was mean about us asking for a receipt
  • MB
    Ms. Bowman
    Oct 9, 2025
    4.0
    Fast friendly quality was great!
  • AM
    Amy Meece
    Sep 24, 2025
    4.0
    The food is always good at this one but the service is always rude and shity.
  • MB
    Mark B
    Aug 12, 2025
    1.0
    My family and I stopped and got a few items a smaller order than usual. I ordered my usual turtle pecan cluster blizzard. On the way home I had to stir up the blizzard. But only found at most 4 pecans at the bottom. So I called and told the manager. Now her response was. I could come back and they would give me a cup of pecans. They don’t replace blizzards. Will be doing my business at the one on top of the hill. I can get my blizzard Oreo cakes from there also.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Morehead offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill at 512 E Main St, Morehead?

They are open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.