Dairy Queen Grill & Chill

4.0
444 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
11 Old Cranston Rd, Morehead, KY
40351-9118, United States

Hours

Reviews

4.0
444 reviews
5 stars
208
4 stars
115
3 stars
57
2 stars
21
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold, overcooked, or stale food, leading to dissatisfaction.

Service Issues

Many reviews highlighted inconsistent service, with complaints about incorrect orders and rude staff.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean food preparation areas.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members, particularly in drive-thru service.

Pricing Concerns

Customers expressed that prices were high for the quality of food received, with some feeling that certain items were overpriced.
  • JB
    John Buckler
    Nov 12, 2025
    1.0
    You could just tell that the fries weren’t very fresh and that they didn’t even try. It’s almost like they were just microwaved. It was a 2 star but then I ate the burger, this takes complete lack of care. Fast food is about to win. It’s sucks eating out anymore. Thanks for the motivation not to eat out.
  • RP
    Random stuff with Porgy
    Sep 15, 2025
    1.0
    Definitely drive to the other side of town. The workers are friendly but I have yet to get a complete order from them. The dq on the other side of town if fully stocked gets order right every time and are friendly. Couldn't even get ketchup for my fries lol
  • AC
    Amy Chabak
    Sep 13, 2025
    4.0
    Little expensive pending what you get
  • CC
    Carolyn
    Jul 29, 2025
    5.0
    Great coffee. Quick and correct order.
  • CJ
    Christopher Johnston
    Jul 28, 2025
    1.0
    I ordered a combo, and the chicken strips were overcooked, and the fries were cold, i also ordered a double cheese burger, and it was cold and also wasn't right!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.

What are the opening hours of Dairy Queen Grill & Chill?

The restaurant is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sundays from 7:00 AM to 10:00 PM.