Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1960 N Main St in Monticello. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and long wait times.
Food Quality
Many reviews highlighted consistently low food quality, including cold items, insufficient ingredients, and poorly prepared dishes.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported dirty tables and unsanitary conditions.
Management Issues
Several reviews pointed to poor management and operational inefficiencies, contributing to long wait times and service problems.
WC
Wayde Cash
Nov 11, 2025
5.0
good
JG
Jim G
Oct 25, 2025
1.0
If there was a way to leave negative stars this place has earned them.
Yesterday pulled up and the wife went in because drive thru was packed. She stood at the counter for 15 minutes until a worker with an attitude approached her and said they don’t have enough personnel to run the counter and if you want service you will have to go back out and either go thru the drive thru or utilize the app. Used the drive thru took an additional 20 minutes and of course food order was incorrect.
Everyone has a bad day so thought we would try it again the next evening. Got ready to order and the person said there is a minimum 15 minutes wait if I chose to place an order. Employees didn’t even bother taking my order but at a minimum it was going to be a 15 minutes wait.
Such a let down. Whomever is in charge needs to do a complete flush. Unbelievable! Biggest problem is that this problem will never be fixed
JS
Jeremie Saville
Oct 1, 2025
1.0
Worst Taco Bell experience, each time I order from this specific store order something is messed up whether it be burning the tortillas, cold potatos, always dry and lacking of sufficient amount of sauce. I love Taco Bell but this store is constantly terrible. For reference out of 3 chalupa‘s ordered on 3 different days each has either been burnt or undercooked even though taco bell uses timers to ensure consistent products, yet here they fail on that measure.
CR
Cheyenne Rice
Sep 25, 2025
2.0
Ordered 2 nights in a row and had to drive back both times bc I was missing food. First time was missing a double stack and now I’m missing a crunch wrap. Tried to call the store and the phone won’t work it just gives a busy signal
CG
Casey Godsey
Sep 12, 2025
1.0
Ordered a cheesy bean and rice burrito with meat and they didn't put meat on it so about 5 dollars wasted on something I could have had in my pocket and got a doritos tacos didn't have much meat on it or cheese it was just a taco with out anything on it I pay almost 3 dollars for what a waste of money on my end I guess it was just an off night for them even though there was nobody in line and was waiting on my food for more then 10 min guess ya live and learn