Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about inconsistencies in order accuracy and food temperature.
Service Issues
While many praised the friendly staff, there were numerous reports of poor service, including rude behavior and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly regarding the dining area and the absence of a bathroom.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived value, especially in relation to portion sizes and food quality.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, leading to frustration and disappointment.
JS
Jeremy Shields
3 days ago
4.0
Quick, food is cooked fresh and service was excellent.
KN
Krystal Napier
Oct 9, 2025
5.0
Ice cream is always good.
TS
Tonya Stout
Sep 25, 2025
1.0
Absolutely no bathroom here. Its like i was in 1940s just not the prices of that era
SN
Stephanie Nelson
Sep 19, 2025
5.0
Enjoyed the food. But table need to be kept cleaner.
CR
Callum Robertson
Aug 31, 2025
1.0
You have a better chance of winning the lottery than these people getting your order right. They got my order wrong on 3 consecutive visits.
On the 3rd occasion they screwed it up again when they tried to make it right.
Cheeseburger, fries and a soda, it's not rocket science.
This place is more trouble than it's worth, I'll take my business elsewhere
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Milton, KY?
Dairy Queen Grill & Chill in Milton is open daily from 10:00 AM to 10:00 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and shakes & malts.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the restaurant features a drive-thru and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly with amenities like high chairs and welcomes children.
Where is Dairy Queen Grill & Chill located in Milton?
It is located at 12901 Highway 421 N, Milton, Kentucky, 40045-1402, USA.
How can I order food from Dairy Queen Grill & Chill for pickup?
You can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/12415/.
Are there any nearby restaurants to Dairy Queen Grill & Chill for additional dining options?
Yes, nearby options include Subway, Jazz and Jac's Pizza Shack, and Fast Max fast food restaurants, which can be convenient if you're exploring different meal choices.
What nearby gas stations can I visit around Dairy Queen Grill & Chill?
Nearby gas stations include Kentucky Souvenir, BP, and Fast Max, helpful for refueling your vehicle when visiting.
Are there any nearby parks or outdoor recreational spots around Dairy Queen Grill & Chill?
Yes, Milton City Park, Tandy's River View Park, and Camp Tawkinto are nearby parks where you can enjoy outdoor activities before or after your visit.
Is there a bank or ATM near Dairy Queen Grill & Chill in Milton?
Farmers Bank of Milton and The Exchange Network ATM are close by for your banking and ATM needs.