McDonald's

3.5
1567 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1007 Green Gable Drive, Midway, KY
40347, United States

Hours

Reviews

3.5
1,567 reviews
5 stars
550
4 stars
324
3 stars
303
2 stars
131
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times at both the drive-thru and in-store.

Food Quality

Many reviews highlighted issues with food quality, including cold and poorly prepared items, as well as incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, with reports of flies and dirty tables.

Staff Attitude

While some customers praised friendly staff, others reported rude service and a lack of acknowledgment from employees.

Consistency

The location has received mixed reviews regarding consistency in service and food quality, with some customers expressing disappointment compared to other McDonald's.
  • KG
    Kimberly Green
    Nov 12, 2025
    1.0
    I ordered two cheeseburgers with extra pickle and extra onion trying to get enough pickle and onion for one sandwich. It has been ridiculous trying to get enough toppings. Look at the picture. They're not even a quarter teaspoon of onions combined on both sandwiches. Corporate seems to be ordering all of the McDonald's to do this. It's ridiculous. It also took 13 minutes to get two cheeseburgers. That's all I ordered.
  • MH
    Melissa Hill
    Oct 22, 2025
    5.0
    Professional and great service
  • CS
    Chris Stopper
    Oct 16, 2025
    1.0
    I would love to share what this McDonald's was like to visit. Unfortunately, at 5:30 pm it had a drive through line out the parking lot and all of the doors were locked. So, my step-dauggter had an accident in her pants because we couldn't get to the restroom and because we were parked the only way we could have gotten food would have been to turn out onto the highway and circle back around. Save yourself the hassle and either use the one out Newtown Pike in Lexington or in Frankfort. This one isn't worth your time.
  • MC
    Marie Combs
    Oct 10, 2025
    1.0
    I needed to use my points b4 they expired, I wanted a fish sandwich and the doors were locked. If your only going to have drive thru open be considerate and posted online. Nor there was not even a sign on the door. I guess people are right about their post. Don’t even bother coming to McDonald’s Midway.
  • DJ
    Daniel Justice
    Oct 2, 2025
    1.0
    Awful. We ordered food at the drive thru. Burgers, Big Mac, and fries were cold. The 3 pieces of cheese on the double cheeseburger.(I added extra cheese) Wouldn't even melt. Fries were soggy and salty. The ice cream machine was working so the cone we got was cold like the rest of our food.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Midway, KY?

McDonald's in Midway, KY is open from 5:00 AM to 11:00 PM Monday through Saturday and from 6:00 AM to 11:00 PM on Sundays.

What are the Drive-Thru hours at this McDonald's location?

The Drive-Thru is open from 5:00 AM to 11:00 PM Monday through Saturday and from 6:00 AM to 11:00 PM on Sundays.