Taco Bell

3.4
647 reviews
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Business Details

12529 Shelbyville Rd, Middletown, KY
40243, United States
(502) 245-4051
https://locations.tacobell.com/ky/middletown/12529-shelbyville-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12529 Shelbyville Rd in Middletown. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12529 Shelbyville Rd, Middletown, KY
40243, United States

Hours

Reviews

3.4
647 reviews
5 stars
222
4 stars
137
3 stars
106
2 stars
41
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent mistakes with their orders and poor service, including rude staff and long wait times.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items.

Cleanliness

The restaurant was noted for being clean, but some customers experienced issues with sticky tables and unkempt floors.

Pricing Concerns

Several reviews mentioned that prices are perceived as high, especially for the value offered.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness and lack of professionalism.
  • MS
    Mr R N Smith
    Dec 24, 2025
    5.0
    Good food and service.
  • AS
    A.D Stone
    Nov 25, 2025
    1.0
    I ordered a #2 which came up to 16.87 it was horrible I drove around to the drive thru and ordered a cantina chicken bowl and a loco taco only received the chicken bowl so I paid almost 17 dollars for a chicken bowl never going back it was late so I just went home
  • DP
    Dilip Patel
    Oct 18, 2025
    1.0
    Don’t go this location. The service is bad and don’t respect anybody.
  • AE
    Angela Eldridge
    Oct 11, 2025
    1.0
    My entire order was wrong last night and I can not even get a hold of anyone at the store to see about getting my order replaced. Ridiculous!
  • JH
    Jacob H
    Sep 25, 2025
    2.0
    Polite window staff but rude manager who thinks smarting off to customers is okay. I like to spend my lunch money with kind people so hopefully things improve at this location.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 12529 Shelbyville Rd?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or via the mobile app for pickup or delivery.