Panera Bread

4.0
816 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Middletown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13000 Shelbyville Rd, Middletown, KY
40243, United States

Hours

Reviews

4.0
816 reviews
5 stars
397
4 stars
203
3 stars
89
2 stars
46
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many mentioning watery soups, stale ingredients, and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and restrooms.

Service Issues

Several customers experienced slow service, incorrect orders, and unhelpful staff, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items.
  • PC
    paul crawford
    6 days ago
    4.0
    Love the chicken noodle soup
  • RF
    Rose Fortman
    Dec 28, 2025
    1.0
    Stale bagels, slimy lettuce, and a food handler using her gloved hand to rub her mouth and touch her face and move her hair off her forehead. Will never eat here again.
  • AH
    Anthony Hilbert
    Dec 19, 2025
    2.0
    Whomever made the broccoli cheddar soup this morning needs to be dealt with. I’ve eaten this soup 50+ times from at least five or six different Paneras, and this was water. It was as thin as water—yellow cheddar-flavored water with maybe two shards of broccoli in it. It was like they put a 75% cut on it. If I want my stuff stepped on, I’ll go to 22nd Street. It was horrible, and this is coming from someone who loves Panera. Hope this ain’t the new norm.
  • CP
    Cassandra Passmore
    Oct 27, 2025
    5.0
    It was really good!
  • JS
    J San
    Oct 17, 2025
    1.0
    Great food but unclean floors and restrooms. Both men’s and women’s restrooms were smelly and dirty. Loved the salads and soups.

Frequently Asked Questions About Panera Bread

Does Panera Bread Middletown accept reservations?

No, Panera Bread Middletown does not accept reservations.

What are the operating hours of Panera Bread Middletown?

Panera Bread Middletown is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.