Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
11806 Shelbyville Rd, Middletown, KY
40243-1415, United States
Hours
Reviews
4.4
623 reviews
5 stars
409
4 stars
122
3 stars
45
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and attentive, contributing to a positive dining experience.
Food Quality
Most customers report that the food is fresh, hot, and delicious, with particular praise for the burgers and breakfast items.
Consistency
The location is noted for its consistent quality of food and service, with many customers expressing loyalty due to their positive experiences.
Pricing Concerns
Some customers have raised concerns about rising prices and perceived declines in food quality, particularly regarding value for money.
Cleanliness
The establishment is frequently mentioned as clean and well-maintained, enhancing the overall dining experience.
- NHNikki HatcherNov 7, 20255.0The guy in the drive thru is the bomb! Please give him a day off and a raise!!
- ECEd CoxOct 14, 20255.0Fresh and hot every time. Staff very friendly. All the reviews are true.
- JAJeff AtcherOct 8, 20255.0Wonderful people that really care about taking care of their customers. Just some down to earth good folks.
- JGJason GreviousAug 24, 20255.0Best DQ I've ever experienced
- XBXavier BoardsAug 5, 20251.0So when a customer calls and asks a question I get this white guy who comes off very condescending and rude so why do you have staff complaining about phone calls? I don't appreciate your staff giving false hope or making it seem like we are children calling on the phone what is wrong with you
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Middletown, KY?
Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Middletown open on major holidays?
No, this location is closed on Thanksgiving Day (Nov 27), Christmas Eve (Dec 24), and Christmas Day (Dec 25) in 2025.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer seating options?
Yes, the restaurant has both indoor and outdoor seating, including high chairs and booster seats, making it family-friendly and good for kids.
Can I order food online or through a mobile app at this Dairy Queen location?
Yes, you can order online for pickup via their website and download the Dairy Queen app to access exclusive deals and mobile ordering with rewards.
Is there a drive-thru service available at Dairy Queen Grill & Chill in Middletown?
Yes, this location offers a drive-thru service for convenient pickup.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available at this location.
What nearby dessert places can I visit after enjoying treats at Dairy Queen Grill & Chill?
You can visit Boudreaux's New Orleans Style Sno-Balls, an ice cream shop and café nearby, for more dessert options.
Are there nearby places to shop for gifts and souvenirs near Dairy Queen Grill & Chill?
Yes, nearby gift shops include Ann's Hallmark Shop, A Taste of Kentucky, Little Green Apple, and Hallmark.
What other dining options are available near Dairy Queen Grill & Chill in Middletown?
Nearby dining places include Alley Cat Cafe & Catering, Hometown Pizza, and Boudreaux's New Orleans Style Sno-Balls for a variety of meal and dessert choices.