Numerous customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about cold, overcooked, or improperly prepared items, indicating inconsistency in food quality.
Staff Performance
Feedback highlighted a mix of excellent and poor service experiences, with some servers praised for their attentiveness while others were criticized for rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, contributing to a negative dining experience.
Positive Experiences
Despite the issues, some customers had positive experiences, particularly with specific servers and the overall atmosphere during events.
SR
Sam Ryan
1 day ago
2.0
Food was cold and they hit us with an unexpected surcharge because my kid used the tablet at the table.
DM
Dustin McDowell
Oct 30, 2025
5.0
Brie was the best waitress we’ve ever had! Food was piping hot and delicious
MK
Megan K
Oct 21, 2025
1.0
EVERY SINGLE time they mess up the order or an item is missing, this time they didn’t even answer the phone as I called them many times as fries were so old, cheese stick watery inside and wedges I paid $6.99 was missing!!! Last time the restaurant sent me to DoorDash and DoorDash sent me to restaurant and again I was sent back to DoorDash to get a refund and I ended up just letting it go!!!!! Still do not understand why DoorDash as restaurant forgot or missed an item intentionally!!!!!!!!I sent an email to customer care and no body responded, i even shared my experience but no one cared to reply,
This doesn’t look like a mistake as it keeps happening!!
I was charged $3.99 for delivery and $1.99 for the service !!!! Go figure
EH
Eric Hiatt
Oct 17, 2025
1.0
Awful. Never gets to go orders correct. And if reading this tonight try calling to complain. Sit on hold for 5 minutes and then it hangs up. The majority of the staff are under the influence. Order number 30011
Frequently Asked Questions About Buffalo Wild Wings
What kind of food does Buffalo Wild Wings in Middletown serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the opening hours of Buffalo Wild Wings in Middletown?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Middletown?
It is located at 12901 Shelbyville Road, Middletown, KY 40243, United States.
Can I find Buffalo Wild Wings online to view their menu or make reservations?
Yes, you can visit their official webpage at https://www.buffalowildwings.com/locations/us/ky/middletown/12901-shelbyville-rd/sports-bar-7/.
What categories does Buffalo Wild Wings Middletown fall under?
It is classified as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Middletown by phone?
You can reach them at +1 502-254-9464.
Are there any healthcare facilities nearby Buffalo Wild Wings in Middletown?
Yes, nearby healthcare facilities include Norton Immediate Care Center - Middletown, Norton Occupational Medicine Physicians - Middletown, Shawna L Kauffman, MD, Stephanie P Miles (family practice), and David Schulz, DO.
What nearby places can I visit before or after dining at Buffalo Wild Wings?
Nearby, you can visit The Station at Middletown, a local landmark and accommodation, or F45 Training gym if you're interested in fitness.
Are there other dining options near Buffalo Wild Wings in Middletown?
Yes, you have several options nearby including Jimmy John's sandwich shop, Samurai Sushi and Hibachi (Japanese restaurant), Fuji Japanese Steakhouse, and McAlister’s Deli.
Is there a mobile phone store near Buffalo Wild Wings Middletown?
Yes, there are mobile phone stores such as T-Mobile and Batteries Plus Bulbs nearby.