Wendy's

3.8
780 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1275 N 12th St, Middlesboro, KY
40965, United States

Hours

Reviews

3.8
780 reviews
5 stars
335
4 stars
193
3 stars
102
2 stars
54
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, particularly during late hours.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or incorrect orders, and issues with cleanliness.

Positive Staff Interactions

Several reviews highlighted friendly and helpful staff, particularly mentioning individual employees who provided exceptional service.

Cleanliness Concerns

Customers noted that the restaurant's cleanliness varied, with some mentioning dirty dining areas and issues with the drink machine.
  • GC
    grace carter
    Jan 5, 2026
    1.0
    The woman with the face mask on that works in the drive thru is the most rudest person on this earth . You can even hardly order without her talking over you and she doesn’t say a word when you your food
  • VC
    Violetta Colter
    Dec 18, 2025
    5.0
    I love their frosty
  • BC
    Brandon Caldwell
    Dec 17, 2025
    2.0
    Got my order wrong refused to make it right. Not willing to fix it. Just stated this is fine. Closed window on me. And was rude when I asked a question about something. Worst experience I have had with Wendys ever. This was around 11pm.
  • DD
    Dena Daughtery
    Dec 17, 2025
    5.0
    Drive thru service was excellent! I would recommend eating here especially when they are not crowded. Food was hot and they went the extra mile!
  • JS
    Jordan Smith
    Nov 26, 2025
    5.0
    Food tasted good, served hot. Food was provided efficiently and ahead of anticipated wait time. Bathroom and dinning area were clean and ordered. What set this Wendy’s apart from the others was the kindness and help Walter provided my wife in helping get our kids settled with their food and drinks. I was our walking the dogs during our pit stop and Walter saw she could use a helping hand and he stepped up right on time. Thanks for going above and beyond Walter!

Frequently Asked Questions About Wendy's

Is Middlesboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at the Middlesboro Wendy's location?

The drive-thru is open Monday to Thursday and Sunday from 6:00 AM to midnight, and on Friday and Saturday from 6:00 AM to 1:00 AM.