Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, incorrect orders, and rude staff, particularly during late hours.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or incorrect orders, and issues with cleanliness.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff, particularly mentioning individual employees who provided exceptional service.
Cleanliness Concerns
Customers noted that the restaurant's cleanliness varied, with some mentioning dirty dining areas and issues with the drink machine.
GC
grace carter
Jan 5, 2026
1.0
The woman with the face mask on that works in the drive thru is the most rudest person on this earth . You can even hardly order without her talking over you and she doesn’t say a word when you your food
VC
Violetta Colter
Dec 18, 2025
5.0
I love their frosty
BC
Brandon Caldwell
Dec 17, 2025
2.0
Got my order wrong refused to make it right. Not willing to fix it. Just stated this is fine. Closed window on me. And was rude when I asked a question about something. Worst experience I have had with Wendys ever. This was around 11pm.
DD
Dena Daughtery
Dec 17, 2025
5.0
Drive thru service was excellent! I would recommend eating here especially when they are not crowded. Food was hot and they went the extra mile!
JS
Jordan Smith
Nov 26, 2025
5.0
Food tasted good, served hot. Food was provided efficiently and ahead of anticipated wait time. Bathroom and dinning area were clean and ordered.
What set this Wendy’s apart from the others was the kindness and help Walter provided my wife in helping get our kids settled with their food and drinks. I was our walking the dogs during our pit stop and Walter saw she could use a helping hand and he stepped up right on time.
Thanks for going above and beyond Walter!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at the Middlesboro Wendy's location?
The drive-thru is open Monday to Thursday and Sunday from 6:00 AM to midnight, and on Friday and Saturday from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Middlesboro Wendy's serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Middlesboro, KY?
Delivery may be available. To check, use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is offered in your area.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at the Middlesboro Wendy's?
Yes, dine-in service is available along with drive-thru, takeout, and delivery where offered.
How can I contact the Middlesboro Wendy's for questions or feedback?
You can call the restaurant directly at (606) 248-4392 or provide feedback through Wendy's Contact page, customer care phone at 888-624-8140, or the Customer Satisfaction Survey website.
Are there other fast food options near this Wendy's?
Yes, nearby fast food restaurants include Taco Bell, Krystal, Hardee's, and two additional Wendy's locations. You can explore these options before or after your visit here.
What nearby services can I access around Wendy's at 1275 N 12th St, Middlesboro?
You can find nearby services like Aspen Dental for dental care, Adam Patterson - State Farm Insurance Agent for insurance needs, and Murphy USA gas station which is convenient if you're refueling before or after dining.
Are there entertainment or shopping options near the Middlesboro Wendy's?
Nearby you can visit Bath & Body Works and Sally Beauty for retail shopping or enjoy a meal at King’s Buffet Chinese Restaurant or Royal Waffle King for different dining experiences.
Can I place an order online or via an app for this Wendy's location?
Yes, you can order online at order.wendys.com or use the Wendy's app available on the App Store to quickly place your order.