Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported long wait times and poor service, especially during evening hours.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted across multiple reviews.
Food Quality
While some customers enjoyed the food, there were numerous reports of cold or stale items.
Staff Friendliness
Several reviews highlighted friendly staff and good customer service experiences.
Cleanliness
Mixed feedback on cleanliness; some praised the restaurant while others noted dirty tables and facilities.
MM
Mikayla
Nov 8, 2025
1.0
I just waited 25 minutes for a dang hamburger bc all the employees are fr outside smoking something
CR
crystal rowe
Oct 31, 2025
1.0
Service is crappy the people obviously don't know how to take orders .. drive thru backed up around the building and you wait till you give an order out the window before you take your next one.. how do you stay in business with such slow service.
HG
holt gaming
Oct 30, 2025
1.0
Got a chicken sandwich from here the other day to find a full plastic bread tie in my sandwich after it scratched the roof of my mouth
VL
Venessa Lynch
Oct 22, 2025
5.0
The best fast food in town! Great customer service! Efficient!
DR
dan rouse
Oct 15, 2025
1.0
I came in 3 different days around 5 pm. And 6 to get chili and chicken sandwich and a chocolate frosty they said all they have was à brownie frosty so I didn't but nothing I'll pass the word you going to stop frosty 's
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Middlesboro, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Middlesboro, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (606) 248-4392.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Middlesboro Wendy’s serve breakfast?
Yes, this Wendy’s location in Middlesboro, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at the Middlesboro Wendy's location?
The drive-thru is open Monday to Thursday and Sunday from 6:00 AM to midnight, and on Friday and Saturday from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Middlesboro Wendy's serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Middlesboro, KY?
Delivery may be available. To check, use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is offered in your area.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at the Middlesboro Wendy's?
Yes, dine-in service is available along with drive-thru, takeout, and delivery where offered.
How can I contact the Middlesboro Wendy's for questions or feedback?
You can call the restaurant directly at (606) 248-4392 or provide feedback through Wendy's Contact page, customer care phone at 888-624-8140, or the Customer Satisfaction Survey website.
Are there other fast food options near this Wendy's?
Yes, nearby fast food restaurants include Taco Bell, Krystal, Hardee's, and two additional Wendy's locations. You can explore these options before or after your visit here.
What nearby services can I access around Wendy's at 1275 N 12th St, Middlesboro?
You can find nearby services like Aspen Dental for dental care, Adam Patterson - State Farm Insurance Agent for insurance needs, and Murphy USA gas station which is convenient if you're refueling before or after dining.
Are there entertainment or shopping options near the Middlesboro Wendy's?
Nearby you can visit Bath & Body Works and Sally Beauty for retail shopping or enjoy a meal at King’s Buffet Chinese Restaurant or Royal Waffle King for different dining experiences.
Can I place an order online or via an app for this Wendy's location?
Yes, you can order online at order.wendys.com or use the Wendy's app available on the App Store to quickly place your order.