Brand Certified
Wendy's
3.8(784 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1275 N 12th St, Middlesboro, KY
40965, United States
Certified by Wendy's • Mar 01, 2026
(606) 248-4392
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ky/middlesboro/1275-n-12th-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
784 reviews
5 stars
335
4 stars
194
3 stars
102
2 stars
54
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with reports of rude staff and long wait times, particularly in the drive-thru.
Food Quality
Food quality is inconsistent; while some customers enjoyed hot and fresh meals, others received cold or incorrect orders.
Staff Friendliness
Some customers praised the friendliness of staff members, particularly mentioning individual employees who provided exceptional service.
Cleanliness Issues
Several reviews noted cleanliness problems in the restaurant, including dirty tables and issues with the soda machine.
- TCTiffani ConnFeb 20, 20261.0Employees clearly don't want to be here, the food is disgusting and cold, at least it was made right. But my biggest issue is ordering extra. Well done fries and getting literally undercooked on safe to eat fries, this place is just horrible. They don't care what food they hand out to people.
- KJKeri JohnsonJan 31, 20261.0Went throw drive there and she was very rude. Rolled her eyes because I asked for a drank holder. And then she forgot one of my dranks so I asked for it and she became even more rude. Food was good tho
- BWBk WilburnJan 28, 20264.0Love there food staff always friendly. Sometimes drive thru can be back up for long periods but food always warm and fries are always fresh. So overall I have to say congratulations wendys for a good review. Keep up your excellent service i would highly recommend wendys.
- GCgrace carterJan 5, 20261.0The woman with the face mask on that works in the drive thru is the most rudest person on this earth . You can even hardly order without her talking over you and she doesn’t say a word when you your food
- BCBrandon CaldwellDec 17, 20252.0Got my order wrong refused to make it right. Not willing to fix it. Just stated this is fine. Closed window on me. And was rude when I asked a question about something. Worst experience I have had with Wendys ever. This was around 11pm.
Frequently Asked Questions About Wendy's
What are the drive-thru hours at the Middlesboro Wendy's location?
The drive-thru is open Monday to Thursday and Sunday from 6:00 AM to midnight, and on Friday and Saturday from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Middlesboro Wendy's serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Middlesboro, KY?
Delivery may be available. To check, use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is offered in your area.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at the Middlesboro Wendy's?
Yes, dine-in service is available along with drive-thru, takeout, and delivery where offered.
How can I contact the Middlesboro Wendy's for questions or feedback?
You can call the restaurant directly at (606) 248-4392 or provide feedback through Wendy's Contact page, customer care phone at 888-624-8140, or the Customer Satisfaction Survey website.
Are there other fast food options near this Wendy's?
Yes, nearby fast food restaurants include Taco Bell, Krystal, Hardee's, and two additional Wendy's locations. You can explore these options before or after your visit here.
What nearby services can I access around Wendy's at 1275 N 12th St, Middlesboro?
You can find nearby services like Aspen Dental for dental care, Adam Patterson - State Farm Insurance Agent for insurance needs, and Murphy USA gas station which is convenient if you're refueling before or after dining.
Are there entertainment or shopping options near the Middlesboro Wendy's?
Nearby you can visit Bath & Body Works and Sally Beauty for retail shopping or enjoy a meal at King’s Buffet Chinese Restaurant or Royal Waffle King for different dining experiences.
Can I place an order online or via an app for this Wendy's location?
Yes, you can order online at order.wendys.com or use the Wendy's app available on the App Store to quickly place your order.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website