Wendy's

3.8
771 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1275 N 12th St, Middlesboro, KY
40965, United States

Hours

Reviews

3.8
771 reviews
5 stars
330
4 stars
192
3 stars
102
2 stars
52
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, especially during evening hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted across multiple reviews.

Food Quality

While some customers enjoyed the food, there were numerous reports of cold or stale items.

Staff Friendliness

Several reviews highlighted friendly staff and good customer service experiences.

Cleanliness

Mixed feedback on cleanliness; some praised the restaurant while others noted dirty tables and facilities.
  • MM
    Mikayla
    Nov 8, 2025
    1.0
    I just waited 25 minutes for a dang hamburger bc all the employees are fr outside smoking something
  • CR
    crystal rowe
    Oct 31, 2025
    1.0
    Service is crappy the people obviously don't know how to take orders .. drive thru backed up around the building and you wait till you give an order out the window before you take your next one.. how do you stay in business with such slow service.
  • HG
    holt gaming
    Oct 30, 2025
    1.0
    Got a chicken sandwich from here the other day to find a full plastic bread tie in my sandwich after it scratched the roof of my mouth
  • VL
    Venessa Lynch
    Oct 22, 2025
    5.0
    The best fast food in town! Great customer service! Efficient!
  • DR
    dan rouse
    Oct 15, 2025
    1.0
    I came in 3 different days around 5 pm. And 6 to get chili and chicken sandwich and a chocolate frosty they said all they have was à brownie frosty so I didn't but nothing I'll pass the word you going to stop frosty 's

Frequently Asked Questions About Wendy's

Is Middlesboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.