Papa Johns Pizza

4.0
258 reviews
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Business Details

1012 North 12th Street, Middlesboro, KY
40965, United States
(606) 248-7272
https://locations.papajohns.com/united-states/ky/40965/middlesboro/1012-north-12th-street?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Middlesboro, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Middlesboro pizza for any occasion. Call us for pizza delivery in Middlesboro or stop by 1012 North 12th Street for carryout to order the best pizza in Middlesboro, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1012 North 12th Street, Middlesboro, KY
40965, United States

Hours

Reviews

4.0
258 reviews
5 stars
146
4 stars
43
3 stars
28
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Several customers reported issues with incorrect orders, missing items, and delays in food preparation.

Food Quality

While some customers praised the pizza quality, others noted a decline in taste and temperature upon delivery.

Management Issues

Feedback indicated a need for better management, with complaints about staff behavior and order handling.

Positive Experiences

Despite negative feedback, some customers shared positive experiences, particularly regarding helpful staff and good food.
  • SM
    Steve Mason
    Oct 10, 2025
    1.0
    I called in an order for two large pizzas. The female on the phone said it would be ready in 30 minutes. 30 minutes later I walk in to pick up my Pizzas. She asked my name then she started skimming through the computer. Then she looked at me and said it will be ready in about 30 minutes. I said I called 30 minutes ago and you guys said it would be ready. She said “well we keep getting orders.” I said, forget it and walked out. But now I wished I ask questions. I don’t know if that meant every time someone orders, theirs gets placed ahead of mine or what? Personally, I don’t think they even put my order in to begin with. Either way, I’m definitely not ordering from them again. Whoever manages this place really needs to take a good look at what’s going on.
  • BC
    Bo Collett
    Sep 12, 2025
    5.0
    My wife has a mushroom allergy they went above and beyond for my family!
  • TS
    Tammy Shepherd
    Aug 7, 2025
    3.0
    Use to be good food but the last couple of time I went there, it's not been so good.
  • SH
    Shana Harris
    Aug 2, 2025
    1.0
    Well after waiting nearly and hour and our food being marked delivered, I called the store to be told "oh its marked that when the driver picks it up." Wait and additional 15 or so and check back online and it said "on the way." So once it arrives its barely warm! Also my extra peppers were nowhere to be found.
  • SF
    sicko freakazoid
    Jul 28, 2025
    2.0
    i walked in to pick up my online order that was supposed to be ready, waited for probably 10 minutes, and watched the workers vape in the kitchen area. pretty gross. at least the food was okay
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Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Middlesboro?

Delivery is available Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.

Can I order carryout from Papa Johns Pizza, and what are the takeout hours?

Yes, carryout orders are accepted daily from 11:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.