Brand Certified
McDonald's
3.6(1455 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
495 North 12th Street, Middlesboro, KY
40965, United States
Certified by McDonald's • Mar 01, 2026
(606) 248-0449
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,455 reviews
5 stars
550
4 stars
342
3 stars
268
2 stars
93
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Many reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Food Quality
Customers experienced inconsistent food quality, with reports of cold, poorly prepared, or incorrect items.
Management Concerns
Several reviews mentioned poor management and lack of staff training, leading to a negative customer experience.
- DBDeborah B3 days ago5.0AT LEAST THEY HAD ICE CREAM, UNLIKE DIARY QUEEN THIS EVENING
- FDFaith DiGiulianFeb 23, 20261.0I had received the wrong food and called back to just get my drink (which was also not given to me) and they offered to replace the meal (which was nice, but give me a sec). I mentioned I can't have onions on the burger (I'm allergic to them), and to remove some of the condiments on said sandwich. They gave me the meal and half way down the road I looked at the sandwich and it had everything still on it. But at least I got my drink 🤷
- DPdiane pisnarFeb 19, 20263.0No one to take order,a female standing in back playing on her phone . Not waiting on customers.
- HHhimJan 30, 20261.0The workers who closed here on 01-30-2026 are lazy as can be. Sitting the the kitchen at 11:30 talking and hanging out instead of taking our order after driving 20 minutes. When we pulled up to the window, they peaked and hid. Honestly just super disappointed in their work ethics. Just don’t go to work if you aren’t willing to work.
- MJMelissa JonesJan 25, 20261.0Asked for extra sauce and was charged for them and than the young boy at the front window got hateful when I asked him for them. Beyond rude. Was charged $1.50 more for a bacon McDouble than what they have listed on their signs. Someone needs to do something about this location. It’s absolutely awful to go to anymore. The workers would rather play around with each other than wait on their customers!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Middlesboro, KY?
McDonald's in Middlesboro is open from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.
When is the McDonald's drive-thru available?
The drive-thru operates from 4:00 AM to midnight Monday through Thursday, 4:00 AM to 1:00 AM on Friday and Saturday, and 5:00 AM to midnight on Sunday.
What are the McDonald's delivery hours in Middlesboro?
Delivery is available from 6:30 AM to 10:00 PM Monday through Saturday, and from 7:30 AM to 10:00 PM on Sunday.
Does McDonald's in Middlesboro offer curbside pickup?
Yes, McDonald's offers curbside pickup services for customer convenience.
What payment methods are accepted at this McDonald's location?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online?
You can order online through McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
This McDonald's offers drive-thru, gift cards, mobile offers, mobile ordering, and free WiFi service.
Are there places near McDonald's where I can shop or get entertainment?
Yes, nearby you can visit Village Square Shopping Center with GameStop, Redbox for movie rentals, and Crater City Vendors Mall & Antiques for gifts and antiques.
Which food options are available near McDonald's if I'm looking for variety?
Close by, you can find Subway for sandwiches, La Esperanza Mexican Restaurant for Tex-Mex cuisine, and Yamato Steakhouse for Japanese and sushi options.
What nearby stores can I visit for home-related needs or automotive parts?
Near McDonald's, Scot Mills & Team Mobile Home Sales and International Homes of Middlesboro offer mobile homes, Dream Furniture and Rent-A-Center provide furniture and appliances, and Advance Auto Parts caters to automotive needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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