Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with issues such as raw burgers, cold food, and incorrect orders.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and unhelpful management.
Cleanliness
Numerous complaints about dirty restrooms and dining areas, with some customers expressing concern over unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the fast service and friendly staff during certain visits.
JJ
Jess Josh
Dec 31, 2025
2.0
Every time I go to this mcdonalds they leave somethimg put the teenage girls in the drive thru are rude me food is just threw together I got a fish filet and half the top bun was out side the box the starter sauce was not on the sandwich this place need new managers
TS
Terry Slover
Dec 25, 2025
5.0
Good food
CW
Cynthia Williams
Dec 15, 2025
1.0
Bathrooms were out of order
JM
Jason Miracle
Dec 5, 2025
1.0
We stopped to eat on the way to TN. Ordered our food and sat down. I took a bite of my son’s quarter pounder and to my shock it was raw in the middle. We took it back and they cooked us another one. It was even more raw than the first. I tried emailing the franchise but it kicked back.
RC
Ruth Campbell
Nov 29, 2025
5.0
I've been to this McDs a few times as it's a convenient stop along a long drive I frequently take. It's always great, but I wanted to note that on today's visit, the person who made my bacon cheeseburger with extra pickles really understood the assignment. There was a layer of pickles half an inch thick. I choose to believe the person making my burger thought to him/herself "Extra pickles? Say no more" and proceeded to create a pickle masterpiece. I'll be chasing that pickle perfection for the rest of my life. Thank you for the extra pickle attention. I'll continue to stop by on my future travels.
What are the regular operating hours of McDonald's in Middlesboro, KY?
McDonald's in Middlesboro is open from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.
When is the McDonald's drive-thru available?
The drive-thru operates from 4:00 AM to midnight Monday through Thursday, 4:00 AM to 1:00 AM on Friday and Saturday, and 5:00 AM to midnight on Sunday.
What are the McDonald's delivery hours in Middlesboro?
Delivery is available from 6:30 AM to 10:00 PM Monday through Saturday, and from 7:30 AM to 10:00 PM on Sunday.
Does McDonald's in Middlesboro offer curbside pickup?
Yes, McDonald's offers curbside pickup services for customer convenience.
What payment methods are accepted at this McDonald's location?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online?
You can order online through McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
This McDonald's offers drive-thru, gift cards, mobile offers, mobile ordering, and free WiFi service.
Are there places near McDonald's where I can shop or get entertainment?
Yes, nearby you can visit Village Square Shopping Center with GameStop, Redbox for movie rentals, and Crater City Vendors Mall & Antiques for gifts and antiques.
Which food options are available near McDonald's if I'm looking for variety?
Close by, you can find Subway for sandwiches, La Esperanza Mexican Restaurant for Tex-Mex cuisine, and Yamato Steakhouse for Japanese and sushi options.
What nearby stores can I visit for home-related needs or automotive parts?
Near McDonald's, Scot Mills & Team Mobile Home Sales and International Homes of Middlesboro offer mobile homes, Dream Furniture and Rent-A-Center provide furniture and appliances, and Advance Auto Parts caters to automotive needs.