Brand Certified
McDonald's
3.9(641 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3615 W Cumberland Ave, Middlesboro, KY
40965, United States
Certified by McDonald's • Mar 01, 2026
(606) 248-5945
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.9
641 reviews
5 stars
280
4 stars
151
3 stars
109
2 stars
38
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and slow service.
Food Quality
Food quality is inconsistent, with reports of undercooked items, incorrect orders, and cold food, though some customers enjoyed their meals.
Cleanliness
The establishment is generally noted for being clean, although there are occasional mentions of unsanitary conditions.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, indicating a need for improvement in order accuracy.
- EBEmily BellFeb 8, 20265.0They are sweet and respectful I love what they do there and the food is awesome
- BWBk WilburnJan 28, 20261.0So for the last 5 months iv stop eating at this mcdonald's I use to go to this mcdonald's twice a night. But something changed there there not friendly nomore food always wrong or I get pulled up my fries are always cold and sometimes quarter pounders are raw. I tryed to call owners but Noone seems to care about this mcdonald's anymore. There was even a picture going around of employees drinking from tea dispensers. it use to be friendly and food use to be great. Hope someone fixes it because I hate i cant eat there anymore. I can not recommend this mcdonald's for any reason at this time.
- BCB CaldwellNov 22, 20251.0We have not ate here in over 6 months so we was super busy today & stopped by for chicken nuggets that was only about 75% cooked & both Frappuccinos was like sour milk & the poor little fries if that's what you call them are cold shoestring fries I believe. Either way another $30 wasted & thrown away & a lesson learned to no longer eat at this McDonald's again.
- DLDavid LeeApr 2, 20251.0Past 2 days I’ve came through the drive through I’ve asked if there was sause and still did not put any sause. I don’t know how hard it is to look at a recipe and see what sause is Spose to be with a order.
- AKAshley KingJun 2, 20215.0Caramel Frappe's
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Middlesboro, KY?
McDonald's Middlesboro is open daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM and closes at 11:00 PM.
When is McDonald's Middlesboro delivery service available?
Delivery is offered from Monday to Saturday between 6:30 AM and 10:30 PM. Delivery service is closed on Sundays.
Does McDonald's Middlesboro have a drive-thru service?
Yes, the drive-thru is open daily. From Monday to Saturday, it operates from 5:00 AM to 11:00 PM, and on Sundays from 6:00 AM to 11:00 PM.
What payment options are accepted at McDonald's Middlesboro?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Middlesboro offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Is there a mobile app to order from McDonald's Middlesboro?
Yes, customers can order through the McDonald's App available on the Apple App Store and Google Play Store.
Where is McDonald's Middlesboro located?
McDonald's is located at 3615 W Cumberland Ave, Middlesboro, KY 40965, USA.
What nearby places can I visit when going to McDonald's Middlesboro?
Nearby places include Family Discount Drugs pharmacy if you need health products, Little Caesars Pizza for alternative dining, and the Middlesboro ARH Hospital for healthcare services.
Is there a gas station close to McDonald's Middlesboro?
Yes, the bp gas station is nearby, which offers fuel and convenience store items, making it easy to refuel during your visit to McDonald's.
How can nearby public services help when visiting McDonald's Middlesboro?
Nearby healthcare centers like Appalachian Regional Health and ARH Specialty Associates offer medical support if needed, and West End School is close for educational visits or family drop-offs before or after dining.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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