McDonald's

3.8
633 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3615 W Cumberland Ave, Middlesboro, KY
40965, United States

Hours

Reviews

3.8
633 reviews
5 stars
274
4 stars
150
3 stars
110
2 stars
38
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and incorrect orders, although some praised friendly and efficient service.

Cleanliness

The establishment was often noted for being clean and well-maintained, contributing positively to the dining experience.

Speed of Service

While many customers appreciated the fast service, there were complaints about slow wait times during busy periods.

Order Accuracy

There were frequent mentions of incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • BB
    Beautimous
    2 days ago
    1.0
    We have not ate here in over 6 months so we was super busy today & stopped by for chicken nuggets that was only about 75% cooked & both Frappuccinos was like sour milk & the poor little fries if that's what you call them are cold shoestring fries I believe. Either way another $30 wasted & thrown away & a lesson learned to no longer eat at this McDonald's again.
  • KB
    Katherine Brooks
    Sep 7, 2025
    2.0
    This sweet tea is more like sugar water. It wasn't made right
  • BN
    blue_ numbertwo
    Jul 31, 2025
    5.0
    Best mcdonalds ever
  • LP
    Layne Partin
    Jul 11, 2025
    3.0
    The Big Mac meals were not as good as usual. The special sauce was too heavy but the fries were fresh and hot.
  • MS
    melvina Suttles
    Jun 25, 2025
    1.0
    No stars really, drive threw dude was rude, laughing at something, and I ordered a McChicken sandwich and it was awful 😞, bun was hard and lettuce was slimy and I didn't order tomato and about an inch of mayo nasty is what it was, last 2 times I been there food was awful and cold too by the way.be my last time at this McDonald's.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Middlesboro, KY?

McDonald's Middlesboro is open daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM and closes at 11:00 PM.

When is McDonald's Middlesboro delivery service available?

Delivery is offered from Monday to Saturday between 6:30 AM and 10:30 PM. Delivery service is closed on Sundays.