Jimmy John's

3.6
32 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1238 N 12TH ST, Middlesboro, KY
40965, United States

Hours

Reviews

3.6
32 reviews
5 stars
18
4 stars
2
3 stars
2
2 stars
2
1 star
8
  • MW
    Mellisa Williams
    Dec 31, 2025
    5.0
    Came in for the first time ever on Dec 31, 2025. The 2 girls and guy in there were extremely friendly , and helpful with helping us choose our sandwiches. Which they made perfectly, and very yummy! When we return it will definitely be bc the team was very personable. You have a good team!
  • LB
    Leanna Bolling
    Nov 17, 2025
    5.0
    Every time I’ve been here the food and service were great. I have no complaints at all. Everyone is super friendly. I see Katherine the most and I have to give her 5 stars because she always greets with a smile and every time she makes my sandwich it’s too notch. I’d give more than 5 ⭐️ if I could. Good job guys keep up the great work. Oh, also it’s always clean as well.
  • SM
    shannon mccullough
    Nov 12, 2025
    5.0
    Such a good store , fresh food , nice employees.
  • CG
    Cassie Goff
    Oct 25, 2025
    1.0
    This location is a joke. Waited in drive through for over 20 minutes with only one car in front of us. When we finally pulled up we had specifically asked for no mayo as my husband is allergic and when we looked at the sandwich it had mayo all over it an a few other things we had asked to be left off.When we pulled back in drive through to get it fixed they were un apologetic rude and made us wait in drive through for another 15 min just to end up refunding our money because they said they didn't like our tone.They lack customer service skills.
  • KB
    Kathy Brock
    Oct 3, 2025
    1.0
    Normally like eating here. Picked up on my way home. After my 45 minute drive home discovered that the bottom bread of my sandwich was hard as a rock. Called and she said if I couldn’t bring it back over there was nothing they could do. I said OK, I’ll just leave a review. So here I am.