Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Several reviews mentioned food being cold, improperly prepared, or not fresh, leading to disappointment.
Staff Behavior
Customers noted unprofessional behavior among staff, including disrespectful attitudes and lack of accountability.
Cleanliness
The cleanliness of the restaurant and restrooms was frequently criticized, with reports of unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
CC
Caylee
Jan 1, 2026
1.0
The lady was super rude and when the guy gave me so the lady insulted me and said “what is wrong with you”, I am very offended and this should not be acceptable, especially over some sauce
JR
Judy Richmond
Dec 22, 2025
3.0
We were there at 12 noon and the condiment bar was disassembled. Had to go back up to counter to get catsup!
SC
Shane Coffey
Dec 16, 2025
1.0
My wife and my four year old son and myself went to eat here tonight. As soon as we walked in one of the workers that was at the register ran to the back to avoid us and the lady that did come to the register yelled at my four year old because he touched a balloon. Needless to say we didn’t eat there. We opted for McDonald’s
JJ
JKC
Dec 9, 2025
1.0
Today ordered my sandwich and my wife the French Dip sandwich,no cheese. Checked French dip sandwich laying on top of bag, had sandwich correct, so I got home, dug thru bag,No Au Jus to dip sandwich,what do employees think they call it a DIP SANDWICH, but put nothing in there to dip sandwich in? Hey guys it's not ROCKET SCIENCE,it's called service. Sure I can dig thru the entire bag with a half dozen sandwiches and the wrappers all loose and sandwiches fall apart ,fries falling out of holders ,but all I ask ,is just do your job.