Wendy's

3.6
896 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1501 Us 68, Maysville, KY
41056, United States

Hours

Reviews

3.6
896 reviews
5 stars
342
4 stars
217
3 stars
126
2 stars
64
1 star
147

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, stale, or poorly prepared food, including cold fries and incorrect orders.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers experiencing disrespectful interactions.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both dining and restroom areas.

Management Issues

Customers expressed concerns about poor management and lack of staff training, leading to disorganization and inefficiency.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, indicating a consistent problem with order fulfillment.
  • PP
    Puma
    Nov 12, 2025
    5.0
    Food was good and fast, we drove thru
  • KF
    Kirby Forsyth
    Nov 8, 2025
    1.0
    Big event going on at Mason county high school. Lobby is closed sending busses packed with kids away.
  • TC
    Tommy Cox
    Nov 8, 2025
    1.0
    3 hour round trip to ballgame in BrackenCo. 11pm tired wet cold .Wendy's sounded good. Ferocious woman on speaker told us to hold on they was trying to get them last orders done Finally came back then had the food literally tossed out the win dow at us .She looked nasty the food was terrible. I didn't look at it didn't want to know just eat it cause tired and hungry.Ive had many spicy chickens but I don't know what that was ?? Place is disgusting.
  • LH
    Larry Howard
    Oct 17, 2025
    1.0
    Fries was ice cold. Tasted like they was old. JBC had a few pieces of lettuce is all. It was cold as well and bun was stale. The drink was ice cold though as it should be.
  • RR
    Rhonda Richmond
    Oct 16, 2025
    1.0
    If I could give a 0 I would my food was horrible so I called to be told to return it I kept saying Iam on my way to work and got hung up on I will contact the headquarters this is terrible that nobody there is smart enough to fix a damn burger what a disgrace

Frequently Asked Questions About Wendy's

Is Maysville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.