Wendy's

3.7
731 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
819 Paris Road, Mayfield, KY
42066, United States

Hours

Reviews

3.7
731 reviews
5 stars
310
4 stars
161
3 stars
113
2 stars
52
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly prepared food, including burgers and fries.

Service Issues

Numerous reviews highlighted rude and dismissive staff, particularly in the drive-thru.

Cleanliness

Several customers noted unsanitary conditions, including flies and dirty restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported.

Management Concerns

Customers expressed dissatisfaction with management's handling of staff and service quality.
  • RC
    Ryan Carroll
    Nov 7, 2025
    1.0
    I understand it was Halloween night but I went on my lunch break and the manager was extremely hateful with one of the employees in front of everyone in the lobby because he was new and didn't know how to make a specific drink. I waited for over 45 minutes for a simple number 6 with fries and a drink...... Terrible manager skills on my opinion.... I love Wendy's food and will go back but not to that store
  • JM
    Jacob Miller
    Oct 31, 2025
    1.0
    Oct 31th 2025 i had the most nasty bacon burger of my life
  • TW
    Trish Worley
    Oct 31, 2025
    1.0
    Went here for a quick bite while on way to campground. Will not return, staff were friendly but the dining area was a MESS. Food everywhere, no napkins in their holder. No straws, only one working bathroom. Messed up on our order, twice.
  • HD
    Harli Dawn
    Oct 23, 2025
    2.0
    Literally nothing was ready been open well over 2 hrs.
  • KW
    Kourtney Willoughby
    Sep 25, 2025
    1.0
    I would give zero stars if I could this place would be better run with a manager that serves decent food I came by to eat a biggie bag Monday and all I could hear is management spewing profanities. If the female manager put that energy into not having people wait ten minutes for a burger then the place would be enjoyable again . My fries were good but my jbc was cold and dry .

Frequently Asked Questions About Wendy's

Is Mayfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.