Wendy's

3.7
737 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
819 Paris Road, Mayfield, KY
42066, United States

Hours

Reviews

3.7
737 reviews
5 stars
311
4 stars
162
3 stars
113
2 stars
53
1 star
98

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers receiving items that were burnt or stale.

Customer Service

Feedback highlighted a mix of friendly and rude service, with some staff displaying unprofessional behavior and poor management.

Cleanliness

Multiple reviews pointed out unsanitary conditions, including flies in the restaurant and dirty dining areas.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
  • RS
    Randy Stephens
    Dec 28, 2025
    2.0
    Food was old and cold. Not what Wendy's advertises.
  • EM
    Emilee morgan
    Dec 22, 2025
    1.0
    Can quite literally never get an order right. Not sure how you confuse a fully dressed burger with a simple chicken patty every single time. Waste of time
  • RK
    Rajwinder kaur
    Dec 21, 2025
    5.0
    The food was very delicious, and the staff was extremely friendly and helpful. Bharti, the lady who works there, provided excellent service. She was very kind, polite, and did her job very well. Overall, a great experience. I will definitely visit again!
  • RC
    Ryan Carroll
    Nov 7, 2025
    1.0
    I understand it was Halloween night but I went on my lunch break and the manager was extremely hateful with one of the employees in front of everyone in the lobby because he was new and didn't know how to make a specific drink. I waited for over 45 minutes for a simple number 6 with fries and a drink...... Terrible manager skills on my opinion.... I love Wendy's food and will go back but not to that store
  • TW
    Trish Worley
    Oct 31, 2025
    1.0
    Went here for a quick bite while on way to campground. Will not return, staff were friendly but the dining area was a MESS. Food everywhere, no napkins in their holder. No straws, only one working bathroom. Messed up on our order, twice.

Frequently Asked Questions About Wendy's

Is Mayfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Mayfield, KY?

The drive-through at Wendy's in Mayfield is open daily from 6:00 AM to 11:00 PM.