Subway

3.7
196 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mayfield Subway® Restaurant at 2189 US Hwy 45 N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2189 US Hwy 45 N, Mayfield, KY
42066, United States

Hours

Reviews

3.7
196 reviews
5 stars
88
4 stars
40
3 stars
21
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of orders being mishandled or not honored.

Food Quality

Feedback indicated a decline in food quality, with complaints about portion sizes, freshness, and incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted unsanitary conditions.

Pricing Issues

Customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality or portion sizes of the food.

Operational Hours

There were complaints about inconsistent opening hours and service availability, leading to customer frustration.
  • RO
    R O
    Nov 15, 2025
    1.0
    Ordered 3 foot long subs. The owner does not allow any "heavy" toppings. I asked for heavy mayo and spinach on 1 sub. The girl put on less then a handfull of spinach. She looked at the owner scared to add a leaf. So i asked the owner he said they are portioned so no i could not have more. He also stated 2 lines of mayo was heavy mayo! 1st and last time we will go there. I left my order and didnt pay for it. How are you going to charge $12 a sub and not include the toppings
  • KG
    Kyle Guthrie
    Oct 17, 2025
    1.0
    Don't go here if u are looking for breakfast even though it's on the menu it's very pointless for them to be open at breakfast time and not actually sell breakfast subs don't see very many ppl wanting any of these other subs at 9 am
  • MK
    Mackenzie Keipp
    Oct 10, 2025
    1.0
    I will not be going to any subway owned by the mayfield owners anymore. I placed a mobile order using a deal that was valid for the mayfield location and paid for it and got the confirmation that my order was placed and ready. When I got there they had told me that I had to pay an extra $10 because the owner did not want the customers to use that deal. I told them to cancel my order. I used a legal assistant online and explained the situation and was told that that was a breach of contract/ consumer protection that we entered when they offered and accepted my order and paid for it and it is also considered deceptive practices/ false advertising. I will be contacting corporate because I was not the only one he did that to today. If he did not want to participate in those deals he should have marked his location unavailable for them just like the other subways that don’t participate. He knows how to do that because there have been many times the coupons would not work because he was not participating in them. He simply forgot to do that and instead of accepting his mistake and marking his location unavailable for that coupon going forward he is trying to force customers to pay for his mistake. I am not normally one to complain but this is wrong and borderline illegal. He has lost a lot of customers because of this.
  • BL
    Bobby Liberty
    Sep 5, 2025
    1.0
    This place is unorganized, does not honor orders placed online. Very rude and unprofessional.
  • TA
    To Asgaard
    Jun 13, 2025
    1.0
    Used to be a pretty good place, went there for lunch a lot. Don't plan on going back though. Prices have shot up, service and speed has suffered, and the portions of sandwich toppings have gone down a lot. Plus when you ask if they gave you a straw and they say it's in the bag but isn't, nothing is more infuriating. Not sure what is with fast food places thinking they should charge the same price as nice dinner sit down places, but it's becoming a joke. $20 for a sandwich and drink, no chips, better places nearby with reasonable prices for lunch.

Frequently Asked Questions About Subway

Where is Subway located in Mayfield, KY?

Subway is located at 2189 US Hwy 45 N, Graves, Mayfield, KY 42066, United States.

What are the operating hours of Subway at 2189 US Hwy 45 N?

Subway operates daily from 8:00 AM to 9:00 PM.