Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,507 reviews
5 stars
538
4 stars
325
3 stars
285
2 stars
121
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful behavior from employees.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or missing items altogether.
Wait Times
Customers consistently complained about long wait times in both the drive-thru and for mobile orders, often exceeding 20-30 minutes.
Food Quality
Feedback indicated that food quality was often subpar, with reports of cold, stale, or improperly prepared items.
Cleanliness and Management
Several reviews pointed out issues with cleanliness and poor management, including dirty facilities and a lack of oversight from management.
- JHJohn Hardiman5 days ago5.0Typical McDonald’s, fast and efficient
- DBDarryl BlackNov 17, 20251.0Wanted me to pull around and park in a app order parking spot with no customer in line behind my vehicle
- LBLilma BrownOct 30, 20253.010/30/25 I place a order it was #261 and nothing in the bag was right , I ordered a large fry and got a smalll ordered a 10 piece chicken nugget and didn’t even get it and I only had 1 McDouble and I ordered 2..
- SHShelby HoganOct 25, 20251.0Sat in line for a little over 30 mins after placing a mobile order that was already paid for. The customer in front of me had an employee yell at her. Then I get barely warm food.
- DMDavid martinOct 24, 20252.0Paid over 4 US Dollars for a cold Triple Cheeseburger 🥶 (which actually came as a qmQuadruple Cheeseburger). It's so cold the cheese won't melt. I guess their microwave is broken like the ice cream machine. The taste is cold, dry, and bland. I work too hard to part with my money for subpar anything. Fool me once Mayfield McDonald's, shame one you! Fool me twice shame on me.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1006 Cuba Road, Mayfield, KY?
McDonald's in Mayfield, KY is open daily from 5:00 AM to midnight.
What are the delivery service hours for McDonald's at this location?
Delivery service is available every day from 5:30 AM to 11:30 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What convenient ordering options does McDonald's offer for customers?
Customers can order via the McDonald's app (available on iOS and Android), online delivery at mcdonalds.order.online, and curbside pickup services.
What payment methods are accepted at McDonald's in Mayfield?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available to customers at this McDonald's?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can customers earn rewards at McDonald's?
Customers can join MyMcDonald's Rewards to earn points for free food by visiting mcdonalds.com/mymcdonalds.html.
Which fast food restaurants are located near McDonald's on Cuba Road in Mayfield?
Nearby fast food options include Burger King, Sonic Drive-In, and Taco John's, offering various alternatives for quick meals.
Are there any convenience stores or gas stations close to this McDonald's?
Yes, Casey's General Store, Shell, and Pocket's Shell Food Mart are nearby, providing convenient options for fuel and quick shopping.
What nearby services might customers find useful when visiting McDonald's at 1006 Cuba Road?
Nearby services include LibertyX Bitcoin ATM, several chiropractors such as Chad Young and Total Health Chiropractic, as well as Regions Bank and Nationwide Insurance - The Ausband Agency.