Brand Certified
McDonald's
3.5(1525 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1006 Cuba Road, Mayfield, KY
42066, United States
Certified by McDonald's • Mar 01, 2026
(270) 247-4780
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,525 reviews
5 stars
540
4 stars
328
3 stars
290
2 stars
121
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of manners.
Order Accuracy
Many reviews mentioned incorrect orders, missing items, and food not being prepared as requested, leading to customer dissatisfaction.
Wait Times
Customers frequently complained about excessive wait times in both the drive-thru and for mobile orders, often exceeding 20-30 minutes.
Food Quality
Several reviews indicated that the food was often cold, poorly prepared, or not fresh, contributing to a negative dining experience.
Management Issues
There were multiple mentions of ineffective management, with reports of staff being unprofessional and not addressing customer complaints adequately.
- AHAmy HessFeb 25, 20264.0Stopped there for a quick bite on way home. Didnt have to pull up and wait for food and our order was made correctly
- JHJustin HastingsFeb 16, 20261.0They will pull you to a spot for even the smallest reason. I had 1 damn drink. And they pulled me to a reserved spot. I even said, its just one drink and they she clapped back with attitude, well.. its a frappe. I dont care. Unacceptable.
- AAAmyFeb 5, 20263.0It was only ok. Used drive thru. Had to pull in a spot and wait for about 10 minutes. And the fries were room temperature at best, no bacon on bacon cheeseburger and no napkins or condiments.
- AMAutumn MacJan 16, 20264.0It's ok.. nothing fancy, nothing special
- CAChristie AtwillDec 29, 20253.0Went through the drive thru and the young man on the speaker taking the order was not only far from cheerful he kept interrupting while placing the order with "is there anything else" order may come out right if the staff taking the order would listen to the people ordering. Then we had to pull into a spot because I am sure it is because of no salt fries, which is okay but the "pleasant" worker that brought us our meal just kinda handed it in the car and barely even said Thank you! Management, teach these young people manners or put them on the grill or fryer where they dont have to talk to customers. People skills go a long way with me! Food was hot and fine so I can't complain about that.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1006 Cuba Road, Mayfield, KY?
McDonald's in Mayfield, KY is open daily from 5:00 AM to midnight.
What are the delivery service hours for McDonald's at this location?
Delivery service is available every day from 5:30 AM to 11:30 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What convenient ordering options does McDonald's offer for customers?
Customers can order via the McDonald's app (available on iOS and Android), online delivery at mcdonalds.order.online, and curbside pickup services.
What payment methods are accepted at McDonald's in Mayfield?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available to customers at this McDonald's?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can customers earn rewards at McDonald's?
Customers can join MyMcDonald's Rewards to earn points for free food by visiting mcdonalds.com/mymcdonalds.html.
Which fast food restaurants are located near McDonald's on Cuba Road in Mayfield?
Nearby fast food options include Burger King, Sonic Drive-In, and Taco John's, offering various alternatives for quick meals.
Are there any convenience stores or gas stations close to this McDonald's?
Yes, Casey's General Store, Shell, and Pocket's Shell Food Mart are nearby, providing convenient options for fuel and quick shopping.
What nearby services might customers find useful when visiting McDonald's at 1006 Cuba Road?
Nearby services include LibertyX Bitcoin ATM, several chiropractors such as Chad Young and Total Health Chiropractic, as well as Regions Bank and Nationwide Insurance - The Ausband Agency.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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