Brand Certified
Dairy Queen Grill & Chill
3.7(678 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
914 Paducah Rd, Mayfield, KY
42066-3605, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(270) 247-4000
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
678 reviews
5 stars
293
4 stars
143
3 stars
106
2 stars
46
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or unhelpful staff, with some experiences involving miscommunication and disrespect.
Food Quality
While some customers praised specific items like the Flamethrower burger and ice cream, others complained about cold or poorly prepared food, including chicken strips and burgers.
Positive Changes
Several reviews noted improvements in service and food quality under new ownership, with faster service and better food being highlighted.
Cleanliness Concerns
There were complaints about unsanitary conditions and staff hygiene, which negatively impacted customer experiences.
Mixed Experiences
Overall, customer experiences varied widely, with some enjoying their visits while others expressed dissatisfaction with service and food quality.
- DSDonald SweattFeb 20, 20265.0Was very good all the way around
- JDJake DeanFeb 1, 20261.0Never got my meal right
- SHSummer HollomanJan 4, 20261.0Ordered a banana split and it was literally freaking melted and then I called her because I work right up the road and she was so freaking rude and disrespectful telling me why didn’t I check it before I left? Why didn’t expect it to be melted either her name is Liz What she said over the phone I literally work a couple minutes up the road ice cream don’t melt like that. I mean, completely waste of money terrible customer service complete snobby butt I will not be back
- BWBruce WoehlkeNov 8, 20255.0Flamethrower burger is great.
- TVTerry Ganus (VSIDO - VastOne)Sep 25, 20255.0It was very busy but never uncomfortable. The young lady at the register made everyone feel like they were there for a great time. I was so happy to meet her and that my grandson could see how being friendly makes a difference
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.
Where is Dairy Queen Grill & Chill located?
It is located at 914 Paducah Rd, Mayfield, KY 42066-3605, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 9:30 AM to 9:30 PM.
Is there a drive-thru service available at this Dairy Queen?
Yes, Dairy Queen Grill & Chill offers a drive-thru for your convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it welcomes families and children, providing booster seats, high chairs, and a family-friendly environment.
Can I order food online or through a mobile app for pickup or rewards?
Yes, you can order online via their website and download their app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have outdoor seating available?
Yes, there is outdoor seating available along with indoor seating.
Are restrooms available for customers at this location?
Yes, restrooms are available at Dairy Queen Grill & Chill.
Which nearby places can customers visit before or after their Dairy Queen visit?
Customers can visit nearby places such as Beltone Hearing Aid Service for medical supplies, Highway 45 Barber Shop for grooming, and Dollar General for shopping needs.
Are there any car-related services near Dairy Queen Grill & Chill?
Yes, nearby customers can find Darren's Car Wash, Mauney's Diesel Service, Mobil 1 Lube Express of Mayfield, and several car dealers and rental agencies like David Taylor Chrysler Dodge Jeep Ram and Enterprise Rent-A-Car.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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- Official website
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