Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
676 reviews
5 stars
292
4 stars
143
3 stars
106
2 stars
46
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some praising friendly staff while others reported rudeness and poor handling of orders.
Food Quality
Inconsistent food quality noted; some customers enjoyed their meals while others complained about cold or poorly prepared items.
Cleanliness
Concerns raised about cleanliness and sanitary practices, with some customers reporting unsanitary conditions.
Management Changes
Positive remarks about improvements under new ownership, with many customers noting better service and food quality.
Order Accuracy
Frequent issues with order accuracy, leading to customer dissatisfaction.
- SHSummer HollomanJan 4, 20261.0Ordered a banana split and it was literally freaking melted and then I called her because I work right up the road and she was so freaking rude and disrespectful telling me why didn’t I check it before I left? Why didn’t expect it to be melted either her name is Liz What she said over the phone I literally work a couple minutes up the road ice cream don’t melt like that. I mean, completely waste of money terrible customer service complete snobby butt I will not be back
- BWBruce WoehlkeNov 8, 20255.0Flamethrower burger is great.
- TVTerry Ganus (VSIDO - VastOne)Sep 25, 20255.0It was very busy but never uncomfortable. The young lady at the register made everyone feel like they were there for a great time. I was so happy to meet her and that my grandson could see how being friendly makes a difference
- DWDebbie WheelerSep 4, 20255.0This DQ has been under various owner/operators but this business is thriving under the current mgnt. Service is fast, friendly, the food is good quality and fresh!. 10 out of 10 in my book.
- COChris OrdwayAug 28, 20251.0Honestly, I don't even know why I keep coming back. Got thirty five dollars worth of chicken strips, and they give us two ranches and then throw fit. bunch of sauce nazis. Like, come on for real, give us a few extra ranches
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.
Where is Dairy Queen Grill & Chill located?
It is located at 914 Paducah Rd, Mayfield, KY 42066-3605, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 9:30 AM to 9:30 PM.
Is there a drive-thru service available at this Dairy Queen?
Yes, Dairy Queen Grill & Chill offers a drive-thru for your convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it welcomes families and children, providing booster seats, high chairs, and a family-friendly environment.
Can I order food online or through a mobile app for pickup or rewards?
Yes, you can order online via their website and download their app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have outdoor seating available?
Yes, there is outdoor seating available along with indoor seating.
Are restrooms available for customers at this location?
Yes, restrooms are available at Dairy Queen Grill & Chill.
Which nearby places can customers visit before or after their Dairy Queen visit?
Customers can visit nearby places such as Beltone Hearing Aid Service for medical supplies, Highway 45 Barber Shop for grooming, and Dollar General for shopping needs.
Are there any car-related services near Dairy Queen Grill & Chill?
Yes, nearby customers can find Darren's Car Wash, Mauney's Diesel Service, Mobil 1 Lube Express of Mayfield, and several car dealers and rental agencies like David Taylor Chrysler Dodge Jeep Ram and Enterprise Rent-A-Car.