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Arby's

4.1
(584 reviews)
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Business Details

1212 Paris Rd., Mayfield, KY
42066, United States
(270) 247-2300
http://www.arbys.com/locations/us/ky/mayfield/1212-paris-rd/store-8268
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1212 Paris Rd., Mayfield, KY
42066, United States

Hours

Reviews

4.1
584 reviews
5 stars
296
4 stars
143
3 stars
80
2 stars
28
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rude behavior and incorrect orders.

Food Quality

Food quality was inconsistent; some customers enjoyed their meals while others complained about cold, burnt, or improperly made items.

Wait Times

Many customers noted long wait times in both drive-thru and dine-in, often exceeding acceptable limits for fast food.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and drink station, impacting the overall dining experience.

Menu Availability

Customers frequently reported that menu items were unavailable or incorrect, leading to dissatisfaction.
  • BG
    Byron Gunn
    Feb 1, 2026
    5.0
    Wait time was short. Food was Hot, I'll definitely will be returning 😋 🤗...
  • TA
    Tonya Allen
    Jan 13, 2026
    1.0
    Possibly the worse fast food meal I've ever had. The classic roast beef and cheddar normally comes with a red sauce not BBQ sauce. Whatever BBQ sauce they put on my BURNT bun was absolutely disgusting. The bun itself tasted like it was pulled from a garbage disposal. The woman at the window was friendly but shame on the rest of the crew for allowing a paying customer to receive such a disgusting meal, to the point I had to rinse my mouth out after trying a bite. Absolutely terrible. Check expiration dates managers!
  • AB
    Austin Berthelot
    Dec 11, 2025
    5.0
    Outstanding customer service! DeMarco was super friendly, fast, and made sure my entire order was perfect. It’s rare to get service this good these days, and he absolutely nailed it. Great job, Arby’s!
  • LD
    Lisa Dodson
    Oct 12, 2025
    3.0
    Fries wasn't fresh they was luke warm. Didn't get a full order of jalapeno poppers. Burger wasn't dressed as requested
  • HI
    Heather Ingram
    Apr 19, 2023
    5.0
    That new sweat heat brisket is awesome. The food was fresh and hot! Best arbys we have ever been too
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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