Arby's

4.1
580 reviews
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Business Details

1212 Paris Rd., Mayfield, KY
42066, United States
(270) 247-2300
http://www.arbys.com/locations/us/ky/mayfield/1212-paris-rd/store-8268
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1212 Paris Rd., Mayfield, KY
42066, United States

Hours

Reviews

4.1
580 reviews
5 stars
294
4 stars
144
3 stars
78
2 stars
28
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on service quality; some employees were praised for friendliness while others were reported as rude or unhelpful.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported cold or improperly prepared items.

Wait Times

Long wait times in drive-thru and for orders were frequently mentioned, with some customers experiencing delays of over 30 minutes.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Concerns about cleanliness in the dining area and food preparation areas were noted, with some customers reporting dirty tables and drink stations.
  • AB
    Austin Berthelot
    Dec 11, 2025
    5.0
    Outstanding customer service! DeMarco was super friendly, fast, and made sure my entire order was perfect. It’s rare to get service this good these days, and he absolutely nailed it. Great job, Arby’s!
  • LD
    Lisa Dodson
    Oct 12, 2025
    3.0
    Fries wasn't fresh they was luke warm. Didn't get a full order of jalapeno poppers. Burger wasn't dressed as requested
  • CW
    Clock Work
    Jan 19, 2017
    3.0
    Pretty good service, delicious food and shakes.
  • MW
    Michael Wesley
    Sep 28, 2016
    5.0
    great food fast and friendly what more could you want?
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