McDonald's

3.5
647 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12575 Main St, Martin, KY
41649, United States

Hours

Reviews

3.5
647 reviews
5 stars
231
4 stars
143
3 stars
122
2 stars
44
1 star
107

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Numerous reviews highlighted concerns about food safety, including raw or poorly prepared items, leading to complaints of food poisoning.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and unpleasant odors.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling disrespected.
  • HB
    Hallie Buchanan
    Dec 24, 2025
    1.0
    Do not come to this McDonald’s go to Coal Run or S Mayo Trail. They will mess your order up almost everytime even if there’s two people in the drive thru; they leave trash like crumpled up napkins straw wrappers and sandwich wrappers in bags; and a couple weeks ago my fiance and I were both experiencing food poisoning symptoms not even 5 mins after eating there. 0/10
  • DR
    Daniel Rowland
    Dec 2, 2025
    1.0
    Slow slow service with impolite employees.
  • SF
    Sheena Falter
    Oct 26, 2025
    1.0
    Stopped here to get food for the kids on our day out. Ordered on the kiosk and waited almost 45 minutes for food. The workers were concerned with drive through so much that they didn't pay attention to lobby at all. A door dasher was waiting for almost and hour and left. I watched them take food out of our bag and put it in a drive through bag before I got angry. Then when they finally gave us our order they did not provide the cups for drinks and walked away and I had to wait longer for someone to walk back by the front and ask for cups.
  • KH
    Kp Hall
    Sep 1, 2025
    1.0
    Gave frozen raw fries after waiting 30mins in line. The fries were for a 2 yr old.
  • LJ
    Lester Jackson
    Jul 24, 2025
    4.0
    Just a typical spicy chicken sandwich

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Martin, KY?

McDonald's in Martin, KY is open daily from 4:30 AM to 11:00 PM, except on Sunday when it opens at 5:00 AM and closes at 10:00 PM.

What are the delivery hours for McDonald's in Martin, KY?

Delivery service operates from 5:00 AM to 10:45 PM Monday to Saturday, and from 6:00 AM to 10:45 PM on Sunday.