Dairy Queen Grill & Chill

4.0
412 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
213 Sturgis Rd, Marion, KY
42064-1235, United States

Hours

Reviews

4.0
412 reviews
5 stars
195
4 stars
99
3 stars
64
2 stars
20
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, distracted staff, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about cold items, incorrect orders, and inconsistent quality.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a need for better maintenance.

Positive Experiences

Despite the issues, there were numerous positive comments about the ice cream, friendly staff, and some good food experiences.
  • SE
    Sailor Ed
    2 days ago
    5.0
    The food was hot, I mean HOT. Good stuff
  • DD
    D
    Oct 7, 2025
    1.0
    They had like 10 people working this evening, and almost all of them were just standing around talking. They had 3 cars in the drivethru, me being 1 of them, and it took over 30 minutes to leave. They love to make you pull forward so their timer stops ticking, reminding them of how slow they're going. Also, i have been here 3 times, and they have never flipped the shakes, like DQ is proud of. Another thing, idk what they're doing, but their cheeseburgers always give my wife and I diarrhea.
  • LM
    Lynn Mitzy
    Sep 1, 2025
    5.0
    2/$cheeseburger and strawberry sundae. What a great deal.
  • IA
    im AFK
    Aug 31, 2025
    4.0
    Very disappointed with the service and the food.
  • KC
    Kevin C
    May 21, 2017
    5.0
    Good food and fast service.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill in Marion, KY?

The location is open Monday to Thursday and Sunday from 7:00 AM to 9:15 PM, and on Friday and Saturday from 7:00 AM to 10:00 PM. Special holiday hours apply on Thanksgiving, Christmas Eve, and Christmas.