Dairy Queen Grill & Chill

4.0
410 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
213 Sturgis Rd, Marion, KY
42064-1235, United States

Hours

Reviews

4.0
410 reviews
5 stars
194
4 stars
99
3 stars
63
2 stars
20
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, distracted staff, and rude interactions, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; while some enjoyed the ice cream and certain menu items, others complained about cold or poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.

Pricing Concerns

Many customers felt the prices were too high for the quality of food and service received.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and enjoyed specific menu items like the Blizzards and chicken strip baskets.
  • DD
    D
    Oct 7, 2025
    1.0
    They had like 10 people working this evening, and almost all of them were just standing around talking. They had 3 cars in the drivethru, me being 1 of them, and it took over 30 minutes to leave. They love to make you pull forward so their timer stops ticking, reminding them of how slow they're going. Also, i have been here 3 times, and they have never flipped the shakes, like DQ is proud of. Another thing, idk what they're doing, but their cheeseburgers always give my wife and I diarrhea.
  • LM
    Lynn Mitzy
    Sep 1, 2025
    5.0
    2/$cheeseburger and strawberry sundae. What a great deal.
  • IA
    im AFK
    Aug 31, 2025
    4.0
    Very disappointed with the service and the food.
  • LB
    Linda Burton
    Jun 29, 2025
    5.0
    I love their ice cream and food.
  • DD
    dallas
    Jun 26, 2025
    3.0
    Over $28 for a hamburger, a fry and a 4 piece chicken strip basket and a pretzel. We didn't order drinks

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill in Marion, KY?

The location is open Monday to Thursday and Sunday from 7:00 AM to 9:15 PM, and on Friday and Saturday from 7:00 AM to 10:00 PM. Special holiday hours apply on Thanksgiving, Christmas Eve, and Christmas.