Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
914 reviews
5 stars
371
4 stars
204
3 stars
175
2 stars
75
1 star
89
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful employees.
Cleanliness
While some reviews noted clean restrooms and dining areas, others highlighted unsanitary conditions, particularly in the play area.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or improperly prepared items.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
- KAKimmie Anne2 days ago3.0Front counter cashier was wonderful. Manager very young looking that was bagging food, must not like her job, she was very snippy to customers and front cashier. Yes mornings are the busiest but no reason to be that way
- TGTj Goins6 days ago2.0I had just gotten off of working at 10-hour shift and decided to stop at McDonald's on the way home. When placing my order the girl had to be in training because she was extremely rude. I asked her if she had gotten my mobile code and she said yes what do you want? First of all working with the public that's extremely rude. After placing my order and getting home I discovered that not all of my order was in the bag. So yet again I set back out to make another trip to McDonald's when I explained what was missing the guy at the counter did Apologize but that was it. I had to go back out to get the rest of my order and an apology was all I got? They should have at least thrown in a large fry or a pie or something. That was my gas and time to correct what should have been right from the beginning. This place is really going down in my opinion.
- IKIsraël KBGOct 12, 20255.0Good
- JHJeremy HayesOct 10, 20251.0Every time I go there they screw my order up I order a breakfast burrito combo and they give 1 burrito. It seems everytime I go there I'm always missing something it's like nobody has any responsibility that works there.
- BWBobo tammie WhittAug 21, 20255.0Everything was great no issues on my end got my food and drinks and excellent service
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 40 Muddy Gap Rd, Manchester KY?
McDonald's at 40 Muddy Gap Rd is open 24 hours a day, 7 days a week.
Does this McDonald's location have drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru and it operates 24/7.
Can I order delivery from McDonald's at this location?
Yes, delivery is available 24/7 through their online delivery service.
What mobile apps can I use to place an order at this McDonald's?
You can use the McDonald's App available on iOS and Android for mobile ordering.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
Is WiFi available at this McDonald's?
Yes, the location offers WiFi for customers.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Clay County Community Farmers Market, Extension Center For Education, and True Value hardware store.
Are there other fast food restaurants near this McDonald's location?
Yes, nearby fast food options include Wendy's, Arby's, and Subway.
How can knowing nearby places like UPS Access Point or Clay County High School be useful when visiting this McDonald's?
You can conveniently combine errands, such as dropping off packages at UPS Access Point or picking up kids from Clay County High School, with your visit to McDonald's.