Customers generally praised the food quality, highlighting fresh and tasty options, though some reported issues with cold or improperly prepared items.
Service Experience
Service experiences varied; many customers appreciated friendly staff, while others noted poor service and long wait times.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising the cleanliness while others reported dirty tables and unsanitary conditions.
Pricing
Several customers mentioned that the prices were on the higher side for fast food, but many felt the food quality justified the cost.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty to the brand, frequently returning for their favorite items.
LJ
Lester Jackson
6 days ago
5.0
Great place to eat ate breakfast.There about everyday.
MG
Mike Gilliam
Sep 20, 2025
5.0
Great place to eat. Friendly workers also.
MP
Mark Proffitt
Jun 26, 2025
5.0
Great service.
MF
Michelle Fussner
Jun 21, 2025
2.0
Ordered online, arrived at time told would be ready. Nothing was made. 9 people's working and had to wait 10 minutes and one girl at the front asking twice if they were making my food before they even started on it. So, a total of 22 minutes from the time it was ordered. No one even said anything about the wait. They also make your complete burger, wrap it up and then put it in the microwave to heat it up. Won't order any "real food" from this location. Terrible!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Manchester, KY offer?
They serve classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill on weekdays?
The restaurant is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.
Does Dairy Queen Grill & Chill offer any special hours on holidays?
Yes, they are closed on November 27, 2025, and December 25, 2025. On December 24, 2025, they operate from 6:00 AM to 3:00 PM, and on January 1, 2026, from 7:00 AM to 10:00 PM.
Is there outdoor seating and family-friendly amenities available at Dairy Queen Grill & Chill?
Yes, they offer outdoor seating and are family-friendly with booster seats, high chairs, and facilities welcoming children and families.
Does Dairy Queen Grill & Chill in Manchester provide drive-thru and mobile ordering options?
Yes, they have a drive-thru service and support mobile ordering and rewards through their app.
Is the Dairy Queen Grill & Chill location wheelchair accessible and equipped with restrooms and free WiFi?
Yes, the location is wheelchair accessible, has restrooms available, and offers free WiFi to customers.
Where is Dairy Queen Grill & Chill located in Manchester, KY?
It is located at 2779 Rte Hwy 421, inside the Garrard Shopping Center in Manchester, KY, postal code 40962.
Are there any other dining options near Dairy Queen Grill & Chill in the Garrard Shopping Center?
Yes, nearby options include Little Caesars Pizza and Mi Costa Mexican Restaurant, great choices if you're looking to explore different cuisines after visiting Dairy Queen.
What nearby amenities can customers access before or after visiting Dairy Queen Grill & Chill?
Nearby amenities include Marathon Gas for fuel, Clay Discount Pharmacy for health needs, and United States Postal Service for mailing services, all conveniently located in the area.
Are there entertainment or wellness facilities near Dairy Queen Grill & Chill for customers to visit?
Yes, customers can visit Hunny Bunny Tanning Salon for beauty services, AdventHealth Sports Med & Rehab Garrard for medical care, and King’s Way Church or Trinity Lighthouse Church for religious activities nearby.