Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being cold, dry, or incorrect, while others praised the freshness and taste.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff and long wait times, though some praised friendly and efficient service.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported dirty conditions.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Speed of Service
While some customers experienced long wait times, many praised the fast service, especially during peak hours.
CB
CLARISSA BARKS
Nov 10, 2025
1.0
Terrible burger! Ordered double burger with what was advertised as LOTS of bacon, onions, tomatoes,etc. Cost was $11 for a fast food sandwich!!! I got a single and it was larger!!!
MB
Melissa Burden
Nov 10, 2025
1.0
Line for the drive through was backed up to the walk in door. I was on my way to work so I thought it would be quicker to go inside. I was in line for 15 min waiting for the staff to catch up with their DoorDash orders and the drive thru. And still did not get acknowledged, I turned to the man behind me, and wished him luck, and left. The manager is extremely rude and the atmosphere is terrible. I will not be returning to the Madisonville Ky Wendy's.
RH
Ronnie Humphries
Oct 21, 2025
2.0
Sub par food for a high price
PB
Paula Berry
Oct 11, 2025
1.0
The manager in there (Phyllis) is very rude! Even refused to wait on us and walked away
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Madisonville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Madisonville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 825-4011.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Madisonville Wendy’s serve breakfast?
Yes, this Wendy’s location in Madisonville, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's in Madisonville, KY?
Wendy's in Madisonville, KY is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer a drive-thru service?
Yes, the Madisonville Wendy's has a drive-thru open daily from 6:00 AM to 12:00 AM.
Can I order Wendy's food for delivery or takeout in Madisonville?
Yes, delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com.
Does the Madisonville Wendy's serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I provide feedback or contact this Wendy's location?
You can reach their Customer Care team via the Wendy's Contact page, call (270) 825-4011, or fill out a customer satisfaction survey online.
What payment options are accepted at Wendy's Madisonville?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where is the Madisonville Wendy's located?
The restaurant is located at 803 East Center, Madisonville, KY 42431, USA.
What nearby restaurants can I visit along with Wendy's at Madisonville?
Nearby you can find Long John Silver's, Rally's at 790 East Center Street, Hardee's, McDonald's, Taco Bell, and Popeyes® Louisiana Kitchen, offering varied fast food choices.
Are there any convenient places near Wendy's Madisonville for quick errands or services?
Yes, nearby are bp gas station, Ideal Market grocery store, Rite Aid pharmacy, and OneMain Financial for loans and financial services, which can be convenient before or after your visit.
What entertainment options are close to Wendy's Madisonville?
Close by you can enjoy Capitol Theaters cinema and Pennyrile Gymnastics & Dance center, great for family outings alongside a meal at Wendy's.