Wendy's

4.1
823 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
803 East Center, Madisonville, KY
42431, United States

Hours

Reviews

4.1
823 reviews
5 stars
414
4 stars
214
3 stars
107
2 stars
30
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, dry, or incorrect, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted poor customer service experiences, including rude staff and long wait times, though some praised friendly and efficient service.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported dirty conditions.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Speed of Service

While some customers experienced long wait times, many praised the fast service, especially during peak hours.
  • CB
    CLARISSA BARKS
    Nov 10, 2025
    1.0
    Terrible burger! Ordered double burger with what was advertised as LOTS of bacon, onions, tomatoes,etc. Cost was $11 for a fast food sandwich!!! I got a single and it was larger!!!
  • MB
    Melissa Burden
    Nov 10, 2025
    1.0
    Line for the drive through was backed up to the walk in door. I was on my way to work so I thought it would be quicker to go inside. I was in line for 15 min waiting for the staff to catch up with their DoorDash orders and the drive thru. And still did not get acknowledged, I turned to the man behind me, and wished him luck, and left. The manager is extremely rude and the atmosphere is terrible. I will not be returning to the Madisonville Ky Wendy's.
  • RH
    Ronnie Humphries
    Oct 21, 2025
    2.0
    Sub par food for a high price
  • PB
    Paula Berry
    Oct 11, 2025
    1.0
    The manager in there (Phyllis) is very rude! Even refused to wait on us and walked away
  • TL
    Trucking For Less LLC.
    Sep 17, 2025
    5.0
    Fast accurate service

Frequently Asked Questions About Wendy's

Is Madisonville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.