Rally's

4.1
827 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
790 East Center Street, Madisonville, KY
42431, United States

Hours

Reviews

4.1
823 reviews
5 stars
442
4 stars
177
3 stars
97
2 stars
34
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the General Manager Erin for her exceptional service.

Food Quality

Overall, the food was frequently described as fresh and delicious, although there were some complaints about specific items being cold or not prepared correctly.

Order Accuracy

Several reviews mentioned issues with incorrect orders and long wait times, particularly when using the automated ordering system.

Atmosphere

The restaurant was noted for its welcoming environment, though some customers expressed concerns about cleanliness and service speed during busy times.
  • JA
    jacie a
    4 days ago
    5.0
    The customer service was great! Erin was very friendly and got our food out to us very quick!
  • JM
    Jack Mullins
    4 days ago
    5.0
    The staff at rallys was very friendly and courteous and the food was hot fresh and delicious customer service was excellent
  • DB
    David Batey
    5 days ago
    5.0
    I ordered the Garlic Swiss Chicken combo (Grilled) and was floored at what a good value it was. The service here is great. The quality of food is right what you, expect and it is good! One of the best Rally's I have visited. The management and team here are committed to providing an above average experience and I think they do that well!
  • JW
    Jami Wiles
    Dec 29, 2025
    5.0
    Erin the General Manager and her staff at the Madisonville Kentucky location store number #9747 are amazing! They are so kind and friendly and have amazing customer service. You couldn't ask for better service, Michelle and Ms Constance are fantastic worker's.
  • DH
    Dustin Holt
    Dec 14, 2025
    5.0
    I was served by Erin when I stopped by for a late lunch. She was very friendly and made my experience stress free as well as memorable. It is refreshing to encounter someone working in the food industry that can interact with customers in such a genuine fashion. My visit went so well thanks to Erin that this restaurant is now my go-to spot for both lunch and dinner. I highly recommend!

Frequently Asked Questions About Rally's

What are Rally's opening hours during weekdays?

Rally's is open from 10:00 AM to 2:00 AM from Monday to Thursday.

Does Rally's have extended hours on weekends?

Yes, Rally's is open from 10:00 AM to 3:00 AM on Fridays and Saturdays, and from 10:00 AM to 2:00 AM on Sundays.